Back

EAG Automotive Mt. Pleasant

Mount Pleasant, TX

not yet
rated
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

Directions

By Type

Showing 880 reviews

January 08, 2016

Terrific experience!! My family has been dealing with Elliott for years. We keep returning because they go overboard to make sure that we are satisfied in every way. I fee More

by gregsonb1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Hein, Mark Safford, Ashley Willson
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

Beverly, Thank you for your continued business and for your kind words. You stated that, "The staff is very friendly and professional." Our goal is to make sure that our clients are treated with the utmost respect and that any questions you have are answered to your satisfaction. Whether you are purchasing a vehicle or allowing us to help you protect that investment with our Service and Parts departments, you can be sure that giving you the best customer service is our top priority. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family".

January 08, 2016

Good doing business with good neighbors Ashley and Joey treated us with utmost respect and consideration. Enjoying the new truck and look forward to many more years of business. Will be bac More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Joey Smith, Ashley Willson
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

Bill, Thank you for your business and for your kind words. We consider it a privilege when great folks, like yourself, allow us to be a part of your purchasing experience. That is an honor we take very seriously. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

January 04, 2016

The Extra Mile At no point did I actually feel like I was dealing with a "car salesman." Joey was very sincere in trying to get me the most "bang for my buck." When More

by WendyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Joey Smith
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

WendyB, Thank you so much for your business and for sharing your experience. Joey does a great job of creating a professional atmosphere, while still making the process fun and exciting. While the fact that all our sales professionals are called "Sales Consultants" may sound like a different way to say the same thing, for us it isn't, rather it is a different attitude altogether. Our goal is to consult with you to help you find the right vehicle for you. Joey and Robby both exemplify this in the way they help folks everyday. Thank you again for your business and we are honored to have you as a member of the "Elliott Family"!

December 21, 2015

Appreciative customer 30 plus years personal experience in commercial and retail sales has taught me to me to recognize and appreciate excellence in service. I remarked to More

by Appreciative customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Robby Dunn, Robby Dunn, Joey Smith
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

Appreciative customer, Thank you for your business and for sharing your experience. You stated that, "purchasing my 2015 Dodge truck was quicker and easier than ordering lunch at Luby's cafeteria on Sunday.". This is one of the best compliments that we could receive. We are constantly refining our process to achieve this exact outcome without losing any of the friendliness and professionalism that you deserve. Thank you again for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family"!

December 17, 2015

First purchase! As my first car purchase it was a great experience! Victor knew what I was looking for. As soon as the car that I wanted arrived, I was the first one More

by JulissaSanchez7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Carrillo, Jose Rodriguez
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

JulissaSanchez7, We truly appreciate your business and also you taking the time to share your experience. We know that buying a vehicle for the first time can be daunting task and we are honored that you chose Elliott Auto Group to be your dealership. This is a responsibility we take very seriously. Just as Victor and Jose worked with you to get you what you wanted and explain all the "fine print", we have a fantastic service department that will help you maintain your investment for many years to come! Thanks again for choosing Elliott Auto Group and we are proud to add you to the roll of the "Elliott Family"!

December 15, 2015

Great Dealership I have been buying cars from Elliott as long as they have been open, they have never disappointed!! I have recommended them to lots of folks and never More

by RDT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Loveless, Robby Dunn, Brent Dove
Jan 11, 2016 -

EAG Automotive Mt. Pleasant responded

RDT, Thank you for your business over the years and for you kind words. It is great to hear from our long time clients as to how they perceive our dealership. From the day that Gary Elliott first opened the doors, on through to today, our focus has remained on doing business the right way and we appreciate the fact that you have proven that to be true. Again, thank you for being a long time, loyal customer and we are proud to have you as a member of the "Elliott Family"!

December 15, 2015

Easy & Painless! Elliott made this Truck purchase easy and Painless, unlike previous car purchases elsewhere. We shop around on the internet to narrow down our choice More

by ETWill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Brent Dove
Dec 30, 2015 -

EAG Automotive Mt. Pleasant responded

ETWill, Thank you for your business and for sharing your experience. You brought up so many great points that I can't touch on them all but I did want to focus on what you said about the communication aspect. You gave two different examples of how the communication from Brent and Robby made your purchase pleasant. First, you stated that we didn't give you "sales talk" and try to flip you to a different, more expensive vehicle. Then later you mentioned that, "All questions about the truck were explained and answered without hesitation". These are two excellent examples of how we work WITH you as your consultant as opposed to being adversaries and working against you. Again, we truly appreciate your business and we are honored to have you as a member of the "Elliott Family".

December 09, 2015

Purchase number 8 We have purchased several vehicles and have had no problems during the sales or after. Financial arrangements always swift and professional. Will b More

by texmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dunn, Jimmy Clark
Dec 17, 2015 -

EAG Automotive Mt. Pleasant responded

texmomma, Thank you so much for your business over the years and your kind words. As you can attest to, our customer service doesn't end with the sale. Our service departments are highly qualified and do great work to help you protect your investment. Again, thank you for continuing to choose Elliott Auto Group and we are honored to have you as a long time member of the "Elliott Family".

December 09, 2015

Wonderful Elliott had the truck we wanted, price was right, and the over all experience was wonderful. Lots of nice people to work with made us feel like local More

by judyauger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Hall, Jimmy Clark, Ashley Willson, Charlie Wilbanks
Dec 09, 2015 -

EAG Automotive Mt. Pleasant responded

Judy, Thank you so much for your business and your kind words. We always love to get folks from out of state so that we can show our hospitality and show how great your buying experience can be. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a member of the "Elliott Family".

December 04, 2015

Quick, easy and very friendly Most awesome car buying experience ever. Told them over phone what I wanted, they took my information, was in dealership no more than 1 1/2 hours and More

by perkinsl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Charlie Wilbanks
Dec 09, 2015 -

EAG Automotive Mt. Pleasant responded

perkinsl, Thank you for your business and for your kind words. Joey is a phenomenal car guy. He knows his product, knows how to treat his clients and knows how to get you the best deal for what you are looking for. You also mentioned that you were only in the dealership for about an hour and a half. One of our goals is to make sure that we don't waste any of your valuable time, while at the same time not cutting any corners. Most folks may not be aware that you can actually be in and out of the dealership in such a short amount of time, so thank you for sharing that information. Again, we appreciate you choosing Elliott Auto Group and proudly welcome you to the "Elliott Family"!

...
53
...