Back

EAG Automotive Mt. Pleasant

Mount Pleasant, TX

not yet
rated
880 Reviews

2055 Burton Rd

Mount Pleasant, TX

75455

Directions

By Type

Showing 880 reviews

October 06, 2018

Great experience, helpful and friendly staff. Josh was not pressuring and showed the vehicles that we wanted to see. Quick and easy car buying. Would recco More

by Jacob Hatfield
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Josh Weatherall
Oct 08, 2018 -

EAG Automotive Mt. Pleasant responded

Hi Jacob, Thank you for your business and your kind words. You are 100% right about Josh, he is fantastic! He understands the value of your time and won't waste it. Again, we appreciate you choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family".

October 04, 2018

Awesome experience I didn't think i had a chance to get a car at a real dealership but in an hour Danny was telling me to come get my car. Like a dream More

by paulalee43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Danny Villarruel
Oct 08, 2018 -

EAG Automotive Mt. Pleasant responded

Hi Paulalee43, Thank you for your business and for your kind words. Danny is fantastic and works hard for his clients. I am glad that we were able to help you get a great car! Again, thank you for choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family"!

October 04, 2018

Transmission check and oil change The staff was extremely courteous and went out of their way to accommodate me. Vehicle didn't need transmission work, only computer update, no charg More

by elake51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service lead, Monty Vaughn
Oct 08, 2018 -

EAG Automotive Mt. Pleasant responded

elake51, Thank you for your business and your kind words. You brought up a great point that a lot of people may not be aware of. You said, "Vehicle didn't need transmission work, only computer update, no charge!". There is a misconception that dealership service departments are "out to get you" when in reality, we are the best equipped to handle any issues with your vehicle. Also, as you pointed out, we aren't going to take your money for something that doesn't need to be done. Again, thank you for choosing Elliott Auto Group and we are proud to have you as a long time, loyal member of the "Elliott Family"!

October 03, 2018

Outstanding Service The personal care and service are outstanding. Jimmy Clark is a remarkable person to work with at the dealership. His personal attention to detail is More

by jbjulian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Jimmy Clark
Oct 03, 2018 -

EAG Automotive Mt. Pleasant responded

jbjulian, Thank you so much for your business and kind words. You are 100% correct about Jimmy, he absolutely tends to every detail to make sure that your experience is phenomenal! Again, thank you for choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family"!

October 03, 2018

Quick, Friendly, and Personalized Service I have had my 2015 Jeep Grand Cherokee that I purchased new from Elliott's for 3 years now. I have brought it in to Elliott's every single time for se More

by nhaynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett, Monty Vaughn
Oct 03, 2018 -

EAG Automotive Mt. Pleasant responded

nhaynes, Thank you so much for your business and your kind words. You bring up some great topics, but I want to touch on one of them. You said that you have "never once have I felt they were trying to sell me unnecessary items for my vehicle". This is a misconception that many folks have about utilizing the dealership for service. We are not in the business of misleading our clients to try to get more money out of them. We are in the business of doing all we can to make sure that your ownership experience is fantastic and it sounds like that is exactly the case with you. Again, we thank you for choosing Elliott Auto Group for both your sales and service needs and we are proud to have you as a member of the "Elliott Family"!

October 03, 2018

Great prompt service Had AC, window, and engine light on our 02 Liberty. The repair was quick and less than we thought it would be. Highly recommend service center! More

by jake.fruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Daily, Monty Vaughn
Oct 03, 2018 -

EAG Automotive Mt. Pleasant responded

Jake, Thanks for your business and your kind words. You bring up a great point. Some folks think that if they get their service work done at the dealership, they will pay too much for it and it will take forever. As you stated quite clearly, "The repair was quick and less than we thought it would be.". We truly appreciate you choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family"!

October 03, 2018

Easy Process After multiple issues with 2 other Dodge dealers in the Dallas area, we called Dylan Lindsey and told him exactly what we were looking for. Dylan was More

by KJB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Lindsey
Oct 03, 2018 -

EAG Automotive Mt. Pleasant responded

Hi Ken, Thank you for your business and your kind words. You are absolutely correct about Dylan, he works very diligently to make sure that his clients get what they are seeking while also getting a great experience as well. We are proud to have Dylan on our team! Again, thank you for choosing Elliott Auto Group and we are proud to count you as a member of the "Elliott Family"!

October 03, 2018

Amazing I came from Louisiana to purchase my Mustang and they were very understanding and helpful with everything. If your looking for a vehicle, come here. More

by paine_carter0178
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Smith, Danny Villarruel
Oct 03, 2018 -

EAG Automotive Mt. Pleasant responded

Paine, Thank you for your business and your kind words. Also, thanks for making the trip from Louisiana to see us. I'm glad we were able to get you that Mustang you were wanting. Again, thanks for choosing Elliott Auto Group and we are honored to have you as a member of the "Elliott Family".

October 03, 2018

Excellent Service Dylan picked up our Jeep to get the oil changed and windshield wipers replaced. The service department got it taken care of very expediently. My wife More

by fulldraw16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Daily, Monty Vaughn, Dylan Lindsey
Oct 08, 2018 -

EAG Automotive Mt. Pleasant responded

fulldraw16, Thanks for your business and for sharing your experience. Dylan is fantastic and he definitely takes great care of his clients. Monty and Brian are definitely pros at working with our service clients too. Yup, I'll reiterate what you said, "Awesome job from everyone at Elliott!". Again, we appreciate you choosing Elliott Auto Group and we are proud to count you among the members of the "Elliott Family"!

October 03, 2018

Took too long Had truck towed to Elliott on Thursday morning. They Didn’t check into it until Monday afternoon. Took them at least four days to figure what was wr More

by fieldscattle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Daily, Monty Vaughn
Oct 25, 2018 -

EAG Automotive Mt. Pleasant responded

Tim, We appreciate your business and your feedback as it helps us to improve our processes. I understand that your vehicle was here longer than anticipated and we apologize. The technician that performed the work on your truck actually had to go to training out of town while your truck was here which caused the process to take longer. Again, thank you for choosing Elliott Auto Group for your service needs.

...
44
...