Dyer & Dyer Volvo Cars - Service Center

Brought in for maintenance and repair, bad experience 2019 Volvo S90 T8, less than a year old, message came up for first scheduled service, I also had other faults to list so I brought it in. The car had 2019 Volvo S90 T8, less than a year old, message came up for first scheduled service, I also had other faults to list so I brought it in. The car had issues getting the software updated so one day turned into 6. The new software would supposedly cure the computer problems with the engine, it did not if anything it's worse. The new software would supposedly cure the problems with the Sensus entertainment system, it did not. They told me the tire vibrations were due to one nail, one bad tire, and two bent rims, which they will not cover, even though I have brought up the tire vibration since the car was new. Not to mention when i picked the car up after service, my sales man reminded me that I did indeed have the tire and rim protection package, but service never bothered to look. It's supposed to be going back to be covered, but the service shop has failed to call me back twice so far. They of course scratched the rims around the lugnuts because they weren't careful. I was waiting for the return calls before filling out this review, but since they won't call me back I'm filling this out. Just goes to show in Atlanta, paying more for a car doesn't get you any better dealership experience, they all suck. More

Great service.. always love to take my car here because I love the professional and courteous service. I have been going to this dealership since the 80s love the professional and courteous service. I have been going to this dealership since the 80s More

Great service. Great service! Technicians in the Service Department are very knowledgeable and courteous. I have been impressed with Dyer & Dyer Volvo Dealership si Great service! Technicians in the Service Department are very knowledgeable and courteous. I have been impressed with Dyer & Dyer Volvo Dealership since I purchased the car in 2016. I am considering a new Volvo for my daughter in the future. More

Very good The dealership has been above my expectations. I have found everyone to be very polite and very knowledgeable and all my questions have been addresse The dealership has been above my expectations. I have found everyone to be very polite and very knowledgeable and all my questions have been addressed timely and honestly More

Doug Wright took care of the service on my s60 in good order. He is professional and makes sure the work has been completed on time. order. He is professional and makes sure the work has been completed on time. More

Very good service. All personnel were polite. Service was very good. The amount of time it took was reasonable. Thank you.we were low on one fluid, and they added it at no charge. Service was very good. The amount of time it took was reasonable. Thank you.we were low on one fluid, and they added it at no charge. More

ALWAYS RESPONSIVE I have done business with Dyer & Dyer for 30 years. I have bought both used and new cars from this dealer. The service department has always been re I have done business with Dyer & Dyer for 30 years. I have bought both used and new cars from this dealer. The service department has always been responsive, fair and attentive. The service team knows me personally and has given me their cell phone and email addresses to ensure I can always reach them. I bought Volvos for both my sons due to my concern for their safety and the service team understands my goals and works hard to be sure both my son's are in well maintained cars. More

Old Friends Having had the same service representative for about 25 years, Dyer & Dyer is like a second home. Always caring, friendly service. Atmosphere is not Having had the same service representative for about 25 years, Dyer & Dyer is like a second home. Always caring, friendly service. Atmosphere is not so great due to construction, but I accept that's temporary. More

Service My car was serviced properly; I have had no more problems with it. My car is 10 years old and this is my 1st time I have required extensive service. My car was serviced properly; I have had no more problems with it. My car is 10 years old and this is my 1st time I have required extensive service. More