Dyer & Dyer Volvo Cars - Service Center
Chamblee, GA
66 Reviews of Dyer & Dyer Volvo Cars - Service Center
My experience at Dyer and Dyer was excellent!Raymond was My experience at Dyer and Dyer was excellent! Raymond was attentive and paid close attention to details for my car. I enjoyed working with him. My experience at Dyer and Dyer was excellent! Raymond was attentive and paid close attention to details for my car. I enjoyed working with him. More
Everything was great, I always have a good experience when I come to have maintence on my car. The Staff was great and Professional Thank you. when I come to have maintence on my car. The Staff was great and Professional Thank you. More
Lonnie was great. He is very professional, but also relaxed and cordial with his customers. Splendid first experience at Dyer & Dyer. I look forward to working with Lonnie again! relaxed and cordial with his customers. Splendid first experience at Dyer & Dyer. I look forward to working with Lonnie again! More
Raymond in the service department took care of a recall on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week lat on my car and fit me in with late notice. Then he had my car washed and wiped off wet drivers seat. Another dealership offered to see me a week later so I let them know that DYER and DYER took care of me! Thank you again! More
It's all about Customer Service!! I Stopped going to the Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I h Dyer & Dyer location because, I was very unhappy with my previous service manager. However, when I called them this time, they actually asked if I had a preference for a different service manager and I said, yes please...! I was thrilled to meet Lonnie Coleman, who, could not have been nicer, very professional, knowledgeable and informative. Yes, I plan to return and again, will definitely ask to work with Lonnie! See you at 60K More
Lonnie was fantastic at helping me. The service was really good and they definitely communicated price before any work was done. Overall a great experience really good and they definitely communicated price before any work was done. Overall a great experience More
The service department sadly dropped the ball this time. They had my car for over a week before they even looked at it. Communication was poorly handled and I spent most of the time trying to find out what They had my car for over a week before they even looked at it. Communication was poorly handled and I spent most of the time trying to find out what was going on and when my car would even be looked at. My service advisor was very kind, but unfortunately the whole situation was handled very poorly. UPDATE: I was contacted by the Managerial Team and had a very honest conversation about my situation. They sincerely apologized and made me an honorable offer to better handle my next service appointment need. I do recommend this service center and do understand they are facing a lot of challenges right now, and I appreciate how well they handled this situation from here. Job Well Done, Dyer & Dyer. More
Awesome and fast service. Doug Wright is the best- my family and I have been going to him for years and all 5 of us are Volvo owners. Thank you for a great experience always! family and I have been going to him for years and all 5 of us are Volvo owners. Thank you for a great experience always! More
Location is beautiful, newly renovated! The exceptionally clean and quiet atmosphere makes waiting for service a pleasure. Arrived as scheduled and received good service. Thanks Lonnie exceptionally clean and quiet atmosphere makes waiting for service a pleasure. Arrived as scheduled and received good service. Thanks Lonnie More