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Dyer Chevrolet - Service Center

Vero Beach, FL

3.8
52 Reviews
Call Service Center (772) 617-4793

52 Reviews of Dyer Chevrolet - Service Center

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January 04, 2013

Called to make appt for fri 1/4 at 730 wait 1 1/2 hrs after 1hr was told it would be 1/2 car was never even looked at till i became loud and mgr took care of it.craig lied when i asked him how long, i sa More

by billscarm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
craig
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Jan 07, 2013 -

Dyer Chevrolet responded

We apologize for the inconvenience you experienced during your last service visit. There was an apparent miscommunication regarding the length of time it would take to diagnose and repair your vehicle. After diagnosing the problem we realized the needed repair required the attention of a specialized technician which can take a little longer than, for example, an oil change might. This is an exception in our Service Department, not the rule. We understand that it can be frustrating to wait longer than you anticipated for any type of service and that is why we were pleased to make the repair to your satisfaction. Please accept our sincere apologizes for the extended wait time and we hope to earn your business in the future.

June 16, 2012

Friendly and knowledgeable staff, from the service manager Bill Donelly to the Body Shop, Wayne and Lenore..nice people and they take the time to see that I am completely satisfied..... More

by STYK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5, Wayne Borchardt, Lenore Harp
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