Back

Dyer Chevrolet - Service Center

Vero Beach, FL

3.8
52 Reviews

52 Reviews of Dyer Chevrolet - Service Center

Sort by
July 28, 2021

We have been customers of Dyer Chevrolet service in Vero Beach Florida for years, even before when it was Service Chevrolet. The service staff used to be helpful and available to us. Not now! We have cal More

by beababys1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyler Sweasy
Jul 28, 2021 -

beababys1 responded

Your service department staff is VERY unreliable. We have never been so disappointed in your dealership service department! If this continues we will take our business elsewhere. It has been over a week since we PAID for parts to be installed on our car. We get no response to our inquiries and only get to speak to an operator.

November 05, 2020

Made an appointment for oil change and tire rotation- arrived 15 minutes early to allow them to record mileage- set us up in ayatwm, etc- the manager I guess came out and gave us a quote of 79.99 which w More

by Cbyrdz
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Some service guy
January 14, 2020

The people here are very nice,very respectful. However I have had multiple problems here. It seems this location isn't set up with the tools they need for success. There is also a major communication gap b More

by Waters772
Recommend Dealer
No
Employees Worked With
Who ever the service manager is.
January 03, 2019

Bad Repairs & excessive time to complete Vehicle brought in for warranty service on repair work that previous repairs that did not work. I have used this dealership to perform gasket & seal r More

by Paul41magee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will Dyer, Brandon Wells
July 03, 2018

Embarasing , un-professional, a complete disapointment. I will never recommend this dealership nor their terrible service staff after our 2013 Chevrolet Equinox had to be towed for a faulty transfer case br More

by Carleton Place Ont. Canada
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Ben Williams
May 22, 2018

Beware of Service Department BEWARE of Service Dept. SCAMS - Took my 2016 Traverse in for 30K maintenance and ended up with a Fuel injection flush or ???(No GM recommendation at a More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Wells
April 23, 2018

Rose in the service department. I called while on the road having truck problems and Rose got me right in. They diagnosed the problem and replaced the ignition coil in no time.Rose i More

by Clay Duval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rose Rowe
February 07, 2018

Not sure they did anything right Rose at Dyer screwed my checkup on my 2015 silverado not just once but twice hope not to have to work with her again she lies bout what she does and More

by John Butler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
ROSE
Feb 09, 2018 -

Dyer Chevrolet responded

Mr. Butler, We appreciate you taking the time to speak with our service manager, Ben Williams, and allowing us the time to go over all of your concerns. We appreciate your feedback and have already taken steps to ensure this does not happen in the future. We thank you for the opportunity to earn your business back for your next service and can assure you that we will do everything in our power to make sure that your next visit exceeds your expectations. We hope you continue to enjoy your Silverado and would consider updating your review in the future.

January 05, 2018

Ruined feed in bed of truck Took truck to get oil change and get it back with over $100 of feed ruined in the bed because they decided to run through the car wash without looking More

by Chadb8s
Recommend Dealer
No
Employees Worked With
Josh Stafford
October 13, 2017

Never thought I would lease a truck Mike was awesome. He went above and beyond to make sure we left with exactly what we wanted in our price range. He was patient enough to spend about 3 More

by Jamersonjenni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ciemko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Novander
5.0
This rating includes all reviews, with more weight given to recent reviews.
3
...