Dyer Chevrolet

Incredible customer service experience My 2008 Ford Expedition broke down and I needed a replacement ASAP. After much Internet searching I found my perfect car, a 2015 Ford Expedition, at t My 2008 Ford Expedition broke down and I needed a replacement ASAP. After much Internet searching I found my perfect car, a 2015 Ford Expedition, at this Florida Chevrolet dealer. Only problem is that I was from New Jersey! Last minute flight reservations and much communication over the phone with Carlos and Sean led to me flying down the very next day. A lot of faith on both parties took place. My initial flight got canceled last minute. Switched to fly in at Fort Lauderdale which screwed up many travel plans and put my arrival time at the dealership before they closed on a Saturday in jeopardy. Dyer Chevy to the rescue! They actually dispatched Daniel, who offered to drive 2 hours South, after he finished work, to come pick my fiancée and I up at the airport! After assuring me this was not a standard practice for them, I was made to feel that they would go above and beyond to satisfy their customers. Arrived 10 minutes before closing time. Ken and Carlos greeted us with smiles as big as if they hadn't been worn down from working all day already. Honestly made us feel like family who just flew in from out of town. Assured me that they would get us out of there ASAP. Carlos went over the vehicle with me expertly even though they are a Chevy dealer and not nearly as fluent in Ford products. It was obvious he did some homework. Car was in impeccable condition. Extremely clean for a used vehicle. Went through a 178(?) point inspection giving them all confidence in the vehicle performance. My giddiness with the car's performance and the wonderful experience I had at Dyer Chevrolet helped the long drive up Route 95 all the way back to Jersey to be more than palatable. Thank you to Carlos for the constant communication with arrangements through late Friday night and early Saturday morning. And also to Ken for keeping the dealership open past closing time and not making us feel rushed to get out of there. To Sean for getting the ball rolling on the phone. To Daniel for your willingness to come pick us up and get us there on time. And to Kevin for getting us through the paperwork after hours with a friendly smile and conversation. You all turned a pretty stressful situation into a great buying experience. I heartily recommend Dyer Chevrolet for your vehicle needs whether you are near or far! Thanks guys! More

Great Car Buying Experience I highly recommend this dealership as the entire staff were tops in their field. I dealt with Carolos Trujillo who in my opinion went above and beyond I highly recommend this dealership as the entire staff were tops in their field. I dealt with Carolos Trujillo who in my opinion went above and beyond to find the vehicle I was looking for. He was very courteous, knowledgable and really made the entire experience a memorable one. I left the dealership feeling that I had gotten the best product for the best price along with excellent service and that in itself is rewarding experience. More

My Salesman Josh Moore , & Carlos Trujillo were excellent! I would highly recommend Dyer Chevrolet for its terrific staff. Thank You Josh was very helpful to me , and made my purchase very simple . I I would highly recommend Dyer Chevrolet for its terrific staff. Thank You Josh was very helpful to me , and made my purchase very simple . I will recommend to my family and friends. More

Dyer Chevrolet Service Department Rocks! I have had 3 experiences of service from Dyer Chevrolet for my Corvette that I purchased from a dealer in Maitland, Florida. On all three occasions th I have had 3 experiences of service from Dyer Chevrolet for my Corvette that I purchased from a dealer in Maitland, Florida. On all three occasions the Service Staff have been patient, efficient, professional and extremely helpful! My representative, Brandon, has taken care to keep the car clean and has shown me what needs to be done and has been faithful to the estimates. I would definitely recommend Dyer to my friends and acquaintances! More

Poor customer service after the sale . We purchased a Chevrolet Impala in November 2015 at Dyer Chevrolet in Vero Beach. Brought in the car for service and repairs. We were told the pa . We purchased a Chevrolet Impala in November 2015 at Dyer Chevrolet in Vero Beach. Brought in the car for service and repairs. We were told the parts were waiting for us and it would take about a week . After dropping the car off on Monday we were informed Wednesday that it had not been touched in that would be weeks until it was completed. We will take will be taking our car and our business elsewhere. That's a shame because we've been buying GM cars for a decade We intend to notify her insurance carrier Allstate of the poor customer service and lack of truth. More