Dyer Chevrolet

Communication My wife brought her vehicle in today for oil change, balance and rotation. Arrived @ 9:00 am and was sitting there until a little after 1:00, ok they My wife brought her vehicle in today for oil change, balance and rotation. Arrived @ 9:00 am and was sitting there until a little after 1:00, ok they were busy and gave a card for a free detail. She said everyone treated her well and were nice. But..... I am updating the review, although Brandon did not return my call on my phone he did call my wife's phone Shortly after the original review was posted. He did take the time to explain that they had to take the truck to the interstate to test the truck for the vibrations at highway speeds which explains the 30 miles on the vehicle. And he did offer for her to come by and get some fuel which we won't do but is appreciated. Keep your customers informed about things like this and a lot of time is saved. Thanks. More

Outstanding Sales person @ Dyer Chevy Matt T This was my first time purchasing a vehicle from Dyer Chevy and I have to say the customer service I received from Matt T was outstanding! He went abo This was my first time purchasing a vehicle from Dyer Chevy and I have to say the customer service I received from Matt T was outstanding! He went above and beyond what I expected and was professional and treated me with great care! Thank you Matt, your the BEST! More

Vernon is the man! He has helped us now with three of our cars and I could ask for a better salesmen. He deserves an award for his service.! He has helped us now with three of our cars and I could ask for a better salesmen. He deserves an award for his service.! More

Great Buying Experience! After 6 months of researching Chevy Colorado Diesels but not finding any dealers in my area with a good selection I finally found Dyer Chevy in Vero B After 6 months of researching Chevy Colorado Diesels but not finding any dealers in my area with a good selection I finally found Dyer Chevy in Vero Beach Florida. They had 6 diesel models in various trim levels on the lot one of which was pretty much exactly what I was looking for! When I arrived at the dealership I met up with Steve Prowett. He was an extremely friendly and knowledgable. I did have a few odd questions about frame coatings he didn’t know the answer to but he was quick to find out exactly what I needed to know. I didn’t feel like he was giving me false information just to make the sale. There wasn’t a lot of back and forth when it came time to put together a deal. We came up with an agree upon price and I met up with Kevin Dolan another great guy who I believed is primarily involved with the finance end of the transaction. Since I was paying cash we mainly went over extend ended warranty information and exterior protection upgrades. All in all I had a great experience and would highly recommend Dyer chevy! It was a little drive for me but well worth it for the great service and nice selection! More

Mike Ciemko - a true professional We have purchased several vehicles from Mike and he will continue to be our go-to salesman. He listens to what you are looking for and provides viable We have purchased several vehicles from Mike and he will continue to be our go-to salesman. He listens to what you are looking for and provides viable options effeciently. Extermely easy to work with and, as titled, a true professional. More

Worst service center ever Where do I begin...we leased a Cruze for 2 years. While doing the finance paperwork the gentleman asked if we wanted to purchase an extended warranty. Where do I begin...we leased a Cruze for 2 years. While doing the finance paperwork the gentleman asked if we wanted to purchase an extended warranty. Hello, the car has a 3 year 30,000 mile factory warranty. When we handed that Cruze in for a second lease we told the salesman what that finance guy said at the last deal. He said "he needs to feed his family too" ! Now on to service. In the beginning everything was great but as time went on...we moved to Florida driving a 2008 equinox. We had Dyer change a headlight in the equinox, when we got the vehicle back my husband notice that one of the metal clamps were missing. He had to bring it back and found out that they had broken it and wanted to replace it with a plastic clip. We declined and insisted they order the correct part. They agreed to but then forgot to call us when it came in, we had to call about 3 weeks later to see what was up with our part order. We had the oil changed on the equinox last summer before going to CT on vacation and asked Dyer to look over the vehicle so we wouldn't have a problem. We got to CT with oil leaking. We went to our original CT dealer who fixed the problem, oil pan gasket but also found that the air intake had been broken and glued together. Dyer was the one to work on it during a recall issue. Dyer wanted to blame it on the CT dealer. We then took the leased Cruze in for an oil change the service manager asked us who else services our vehicle, we never go anywhere but the authorized dealer. We told him that Dyer was the only one to service the vehicle. The bolt on the oil pan had been chewed and they wanted to blame it elsewhere. This week we went for another oil change and advised them that we had a squeaky noise coming from the engine. They claimed it was the tensioner belt. They replaced it and gave us the car. As soon as we started the vehicle my husband got out and instantly heard the squeak again. You mean to tell me the mechanic didnt check and notice the noise. Not sure what kind of mechanics they hire at Dyer. When my husband complained it was brought up by the service manager that there was a service bulletin regarding the exact thing that we were experiencing. Now if the car wasn't still under warranty we would have paid for the tensioner belt that wasn't the problem. They are ripping off service customers like crazy. Totally unacceptable! More

Stellar Service!!! This was the best experience I have ever had at a dealership! From the first email that was sent to walking out the door and driving off in my new veh This was the best experience I have ever had at a dealership! From the first email that was sent to walking out the door and driving off in my new vehicle. The staff here are outstanding!!! I just wanted to thank them again for their time and efforts that were put into making this deal happen! More

Steve Prowett made the process simple and efficient. We recently traded in an old van, and purchased a replacement vehicle with Steve's help. Steve made the process straigh forward and honest. No haggl We recently traded in an old van, and purchased a replacement vehicle with Steve's help. Steve made the process straigh forward and honest. No haggling or doing the dance with the mysterious sales manager in the other room. We were in and out with the new vehicle in record time. I would not hesitate to recommend Steve to my sphere of influence, in fact I already have. More

Excellent Steve was knowledgable and more importantly efficient. Typically when purchasing a car it can take all day, Dyer Chevrolet and their great staff was Steve was knowledgable and more importantly efficient. Typically when purchasing a car it can take all day, Dyer Chevrolet and their great staff was able to accept my trade and put me in a new vehicle in 2hrs. I highly recommend Dyer Chevrolet to anyone in the area looking to purchase a car. More

Excellent Carlos was knowledgeable, efficient and helpful. He went out of his may to make our deal happen today. He was very professional and boy, did he hust Carlos was knowledgeable, efficient and helpful. He went out of his may to make our deal happen today. He was very professional and boy, did he hustle to make things happen. More