Dyer Chevrolet

No Customer Service I found a Camaro on their website and sent an inquiry stating that I liked their Camaro and I had an offer on another Camaro at a different dealership I found a Camaro on their website and sent an inquiry stating that I liked their Camaro and I had an offer on another Camaro at a different dealership and asked if they could match the price for theirs as I liked theirs a bit better. I received an email early Monday morning saying he had to “check to see if the Camaro had been sold” LOL. He said he needed a number to call me. If I wanted him to call me I would have given them my number in my inquiry. I emailed him back and said I was only interested in that specific Camaro and that I was buying a Camaro TODAY so let me know. HOURS LATER, I emailed him again and said WELL? He emailed back and said that they needed to see my offer from the other dealer in writing so I emailed him a copy of the offer. HOURS go by and nothing from him. I email him again and tell him obviously they aren’t interested in selling a car today. THE NEXT DAY he FINALLY emails back and said he was sorry but he was “tied up with a customer most of the day” LOL REALLY?!?! I email him back and tell him that I made it very clear that I was buying a Camaro the day before and that he provided no customer service whatsoever. I never heard a word back from him. This was my first and last dealing with Dyer Chevrolet! More

Best Team I have ever dealt with! Just wanted to give a huge shoutout to Cody and his team at Dyer Chevrolet! I recently purchased my first vehicle from a dealership and the servic Just wanted to give a huge shoutout to Cody and his team at Dyer Chevrolet! I recently purchased my first vehicle from a dealership and the service was phenomenal! I went to a bunch of other dealerships looking for a Focus St and I felt like none of them weren’t taking me seriously and seemed like I was there to cause trouble rather then purchase a car. so I didn’t even bother trying to purchase a car from them. I passed by Dyer and spotted a Focus St! I walked in and met Cody at the front desk, from the start Cody and his team were awesome! Let me test drive the car no questions asked. I loved the car and decided to purchase it. I wasn’t given any false hope or information throughout the whole process (which happened at other dealerships) He asked if the St was 100% what I wanted and he made it happen no questions asked. (Even with me having low credit history and an “Okay” credit score) They gave me a great trade value on the car I brought to them and had the whole process done in a couple of hours. (From the time I got there for the test drive until the time I drove off the lot with a fresh detail and a full tank of gas) My car had a couple of recalls on it so they set everything up for me and gave me a loaner car to drive while my new purchase was getting the repairs! Picked my car up again clean and a full tank! Would recommend Dyer Chevrolet Of Vero Beach 100% and will be going back to purchase my next car! More

Very satisfied Business transaction was smooth and professional with Mike H today. Got a good deal on my pickup. Happy with my purchase and recommend Mike H at Dyer! Business transaction was smooth and professional with Mike H today. Got a good deal on my pickup. Happy with my purchase and recommend Mike H at Dyer! More

Great salesman are rare Thank you Cody Horstman for going above and beyond again to help my family make purchasing a car a great experience! You are a wonderful, honest young Thank you Cody Horstman for going above and beyond again to help my family make purchasing a car a great experience! You are a wonderful, honest young man, Dyer Chevrolet should be proud to have you represent them in an industry that is competitive and distrusting. I recommend anyone looking for a new or used car to go speak with him, you will not be disappointed. More

Be very careful When they screw up, they will do nothing. These guys not too good. They offered to wash truck for the inconvenience. Drive a little farther. When they screw up, they will do nothing. These guys not too good. They offered to wash truck for the inconvenience. Drive a little farther. More

Embarasing , un-professional, a complete disapointment. I will never recommend this dealership nor their terrible service staff after our 2013 Chevrolet Equinox had to be towed for a faulty transfer case br I will never recommend this dealership nor their terrible service staff after our 2013 Chevrolet Equinox had to be towed for a faulty transfer case breakdown. We were initially told that the work would be completely covered by the 5 year/100,000 mile warranty. Our vehicle was at this dealership on January 29 2018 and had 48,283 miles on it. Dyer Chev. in Vero Beach Florida and GM USA would not use their Goodwill program to help us (Canadians) and kept us stranded without a vehicle for 1 1/2 weeks. If possible try and deal with any other dealer if you have an option. More

Amazing service Very knowledgeable and helpful with the purchase of a new car. I had Mike as my salesperson and he went above and beyond for me! Very knowledgeable and helpful with the purchase of a new car. I had Mike as my salesperson and he went above and beyond for me! More

Great We had a great experience with Carlos he was super helpful and made looking at cars fun! We will definitely recommend him and Dyer Chevy to our friend We had a great experience with Carlos he was super helpful and made looking at cars fun! We will definitely recommend him and Dyer Chevy to our friends and family. More

Easy and Great Experience Carlos made everything great and easy - would definitely recommend seeing Carlos! Dyer made everything easy and kept their word on everything they pr Carlos made everything great and easy - would definitely recommend seeing Carlos! Dyer made everything easy and kept their word on everything they presented to us. More

Beware of Service Department BEWARE of Service Dept. SCAMS - Took my 2016 Traverse in for 30K maintenance and ended up with a Fuel injection flush or ???(No GM recommendation at a BEWARE of Service Dept. SCAMS - Took my 2016 Traverse in for 30K maintenance and ended up with a Fuel injection flush or ???(No GM recommendation at any mileage), a coolant flush (GM recommends @150k, a transmission flush (GM recommends @45k). Unfortunately I did not read Chevy guide to see maintenance needed at 30k prior to going to appointment. By the time I thought of using my phone to look up GM recommended 30k maintenance.the tech was finishing up according to the Dyer advisor who checked me in. He further stated that these flushes were needed because FL has severe weather conditions which according to GM and the Dyer person who called me NOT true. The Dyer rep called in response to survey I returned to Dyer which I complained about the extra services their advisor said were necessary, I explained that I signed off on service because I did not want to void my extended maintenance contract. We reached an agreement that she would give me a credit for the coolant flush/replacement and the fuel injector flush and I would pay for transmission flush and brake flush. I asked her to send me an email to confirm our conversation after she talked to her manager, she didn't and I lost my notes. Another cause for concern is whether the work was actually done given that coolant was not to be changed until 150k, Fuel Induction - I had no problems and GM has NO recommendation for this service, Transmission was to be done at 45k NOT 30k which causes another problem as Dyer told me to wait until 75k, but if it was not performed??? I had a good experience when I purchased my car from Dyer, but if you can not trust the service department it is not the place for me. Your spend a couple of hours purchasing the car, but the service department is for the life of your car. I am also worried that Dyer was taking advantage of me because of my age and figured they could just sell me the additional services. In the long run making a few bucks off me they have lost a good customer and more than likely the sale of another car as my wife is looking to purchase an Equinox. More