Dyer Chevrolet
Vero Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 633 reviews
Per my experience that best thing this dealership currently has to offer is its lack of customer service. For a company who’s survival is largely based on sales and customer retention I didn’t feel l currently has to offer is its lack of customer service. For a company who’s survival is largely based on sales and customer retention I didn’t feel like a valuable asset. More
I had an amazing time and they helped me get exactly what I needed for my family and I. Thank you Justin! I needed for my family and I. Thank you Justin! More
If I could leave 0 stars I would. I am very happy with the sales dept. especially Jhon. The service dept. is absolutely horrible. My engine blew in Feb 2023, the dealer stated that it I am very happy with the sales dept. especially Jhon. The service dept. is absolutely horrible. My engine blew in Feb 2023, the dealer stated that it was caused by poor maintenance because I didn’t have proof of oil changes for the last 20,000 miles. Previously, Dyer had supposedly changed the oil almost exclusively since I bought the truck in November 2020. Dyer quoted me a price of $9,000 to rebuild the engine. I found a certified Chevy mechanic who did the same work for $5,800.00. Once he took the engine apart, he said the problem was that the truck had very few oil changes. It looked as though the filter was changed but the oil was only topped off. After the engine was completely rebuilt, it would start but stall out almost immediately. My mechanic said his GM tech told him to have the truck brought back to the dealer for a diagnostic test as it appeared to be a gasoline issue. The car was brought to Dyer on 7/27/23. I spoke to Matt who was my advisor and he told me on Friday, that they’d have an answer on Sat 7/29 or Mon 7/31 the latest. After not hearing anything, I emailed my advisor on Tuesday 8/1 for an update. I did receive a call but no answer. Finally on Wednesday afternoon, I got a call from Matt saying I need a new engine at a cost of $10,000.00. I told my mechanic who went to the dealership to speak with the tech working on the truck. It turns out that the truck hasn’t even been looked at. I should mention that my mechanic used to work at Dyer but left over a salary dispute. An hour and a half after he met with the mechanic, Dyer called me to say I needed a new engine. I am so over this dealer. I will never have anything to do with them ever again. More
I have purchased new vehicles for 20 years from Dyer Vero. That should tell u how satisfied I am. VERY SATISFIED. Vero. That should tell u how satisfied I am. VERY SATISFIED. More
So I brought my 2018 Suburban in for an AC repair, shocking, as they all end up getting worked on at some point. Fortunately I have a 3rd party warranty plan. Spoke to an advisor and dropped my vehicl shocking, as they all end up getting worked on at some point. Fortunately I have a 3rd party warranty plan. Spoke to an advisor and dropped my vehicle off. I was told by my warranty company that everything would be covered except fluids and Freon. When I went to pick up my vehicle I was told I was responsible for $502. I asked to see a detailed breakdown of the charges which he told me that it was complicated and he did not have one. I said that it was ridiculous and demanded a detailed bill. So he showed me another bill which had a different price and then a third bill which had another price. This seems so typical to try and get more money out of hard working people. More
I purchased a used Chevrolet Camaro from them on October 29th 2022. Speaking with the Sales guy, he ensured me the car was in great condition and ran amazing only for me to find out it has a lot of problems 29th 2022. Speaking with the Sales guy, he ensured me the car was in great condition and ran amazing only for me to find out it has a lot of problems. I live about 3 hours from the dealer so I went to pick up the car and upon arrival it was pouring rain. The car had a flat tire and I was told it was replaced when all they did was quickly patch it. Went on a very short test drive in the rain so I couldn't get on it or really try out the mechanics of the car. While the buying experience was good once I pulled out of the dealership everything turned to crap. On my 3 hour drive home the breaks started squeaking like crazy but most importantly the car started throwing warning lights that the clutch was slipping and would put the car in a limp mode. Once I arrived home I decided to check the oil and the car was down over 3 Courts of oil!!!!!!! I scheduled an appointment for the next day at a local chevy dealership to change the oil and look over the car. They found oil leaking under the front bumper and belly pan, Check engine light for a bad o2 sensor, told me my front brakes needed to be replaced and that the rear tires were shot. Leaving me with a bill of around $10,000. I reached out to my sales guy which was no help. Then I spoke with Camille as she called me to get my survey of the transaction and when I went over it with her she was in shock and was very helpful. She could not get me in contact with the sales manager but after a few weeks I acquired his email and have been ghosted. It really sucks to spend $50,000+ on a car and have to put money into it right away. I will not be doing any business with this dealership in the future and hope I can help people avoid being put into a situation like this. More
They love ur money and treat u like a king. I bought over 400,000.00 in cars and truck and my last one after buying extended warranty they don’t honor I’m without a car. I’m under 5 drs care an I bought over 400,000.00 in cars and truck and my last one after buying extended warranty they don’t honor I’m without a car. I’m under 5 drs care and the told me to call medical services for transportation screw them never ever by a car from Dyer Chevrolet service after sale is as important as before the sale DO NOT BUY FROM ANY DYER SEALER SHIP. I HAVE CALLED MY LAWYER! July 6th 2022 More