Dyer Chevrolet

Terrific service and great communication. The entire process was quick and easy. Thank you Valerie for the easy transaction. The entire process was quick and easy. Thank you Valerie for the easy transaction. More

I purchased my 2020 Chevy Silverado in October 2020 from Jhon Turati. Jhon was excellent and deserves a 5 star rating. However, that's where it stops. The service dept is the absolute worst I have ever had Jhon Turati. Jhon was excellent and deserves a 5 star rating. However, that's where it stops. The service dept is the absolute worst I have ever had the displeasure of dealing with. I've been taking my vehicle in for oil changes to the dealer for all but a couple of times. The vehicle now has 112,000 miles. I brought it in for service as it wasn't running right. They stated I needed to rebuild the engine. I said do the work because I had an extended warranty on the truck. So the insurance company supposedly came out and said they can't make a determination without seeing the inside the valves. Again, given the fact I have an extended warranty, I said go ahead. Once the valve cover was taken off, Matt in the service dept. finally lets me know that there is no way the insurance company will cover the engine as there is too much sludge built up and asks for any and all receipts for oil changes. So he tells me without the couple of receipts for the oil changes done elsewhere, it isn't covered and it will cost $9000 to rebuild. I don't have that kind of money so I find a former mechanic from Dyer who is Chevrolet Certified and he rebuilds it for $5,800. While rebuilding the engine, he states the based upon the amount of sludge in the oil pan, it looks as if the vehicle never had an oil change. He then tells me that when he worked there, the was someone who would change the filter out and top off the oil but never drain the oil. He feels that is what happened. Once complete, he says the vehicle starts but immediately stalls and recommends taking it back to Dyer for a diagnostic test. The car sat at Dyer for over a week before I got tired of waiting and called to be told I need a new engine. I said it was just rebuilt. I called the mechanic who did the work and told him what happened. He went over to the Dyer the next day and spoke with the service manager who he knows and was told no problem. I get a call the next day from Matt telling me that I need a new engine. I said no I don't it was just rebuilt. He said the service manager says a need a new engine and if I don't want the new engine at a cost of $10,000.00 then I need to have the truck towed out of the lot by the end of the day. I met the tow driver at Dyer and it turns out that the vehicle had never been moved from where it was originally dropped off. So, no diagnostic test was ever performed. I have written to the three Dyers who own the dealership and received no response. GM was contacted and said it's a dealer issue, you have to contact Dyer. I have now sent a letter and two emails to the Customer Experience Manager and still no response. I will never have anything to do with Dyer Chevrolet. More

From the start Mike was a true professional. He walked me through the entire process and made this the most enjoyable experience I have had purchasing a vehicle. The entire staff are true prof He walked me through the entire process and made this the most enjoyable experience I have had purchasing a vehicle. The entire staff are true professionals. Would recommend to anyone looking to purchase a vehicle to give Mike and The Dyer team a call. You will not be disappointed. More

Best salesman and dealer in the United States. They are trustworthy and amazing to work with and the go the extra mile for customer satisfaction and experience. You will not go wrong and ASK f They are trustworthy and amazing to work with and the go the extra mile for customer satisfaction and experience. You will not go wrong and ASK for Shawn. He is a true salesman that know his products More

It is my 3rd truck de Jhon Turati en Vestas Dyer Chevy Vero Beach recomiendo este dealer a todos principal.ente a los hispanos Vero Beach recomiendo este dealer a todos principal.ente a los hispanos More

Buying a car is usually not a very enjoyable experience for me, but I can't say that anymore! Mike was just great to work with from beginning to end. He was nothing but patient and helpful throughout the e for me, but I can't say that anymore! Mike was just great to work with from beginning to end. He was nothing but patient and helpful throughout the entire experience. And Chris in finance was great too. Next time I am looking for a car, I know where I am going - back to Dyer Chevrolet! More

Very nice professional answer all questions. Helpful very polite will buy from this dealership again Helpful very polite will buy from this dealership again More

Mike was great! !! Professional and knew his stuff. He went above and beyond for us and made sure we were taken care of. !! Professional and knew his stuff. He went above and beyond for us and made sure we were taken care of. More

Mike delivered as usual. Customer for 25 years and 4 trucks from Mike.He is very patient and goes above and b eyond for me. Customer for 25 years and 4 trucks from Mike.He is very patient and goes above and b eyond for me. More

Went above and beyond my expectations. Mike the sales rep was very conscientious of my time which is much appreciated. Mike the sales rep was very conscientious of my time which is much appreciated. More