Dwayne Lane’s Skagit Mazda

Very Unpleasant Buying Experience. They would not fix issues from before the purchase. After the purchase an employee damaged our brand new car at 300 miles on the odometer. They said They would not fix issues from before the purchase. After the purchase an employee damaged our brand new car at 300 miles on the odometer. They said in writing they would not fix any of the issues or damages. The GM got involved and said he would take care of all the issues. After they had our car a week it was returned with all pre purchase issues unresolved. The damage was glossed over. They even left the dented license plate holder on the car where the employee drove his cordless drill into our car and dented and scratched the car. They also have created a safety issue message on my app that requires a dealer to fix it. The supposedly brand new car windshield has circles all over it that will not go away. Buyer Beware. More

Kyle and Michael worked with me to find the exact car I was looking for. They encouraged me to test drive as many cars as I wanted for as long as I wanted so I would be 100% certain of my purchasing decisi was looking for. They encouraged me to test drive as many cars as I wanted for as long as I wanted so I would be 100% certain of my purchasing decision. Absolutely no pressure and they encouraged me to sleep on the offer. I'm convinced Michael gave me the best deal he possibly could and finalizing the transaction with Courtney was a lot of joking, laughing and fun! More

Haylie did a fantastic job helping with my service. Keep up the great work! I will be back. Keep up the great work! I will be back. More

We were very pleased with our experience purchasing a new Mazda CX 5. Our sales person, Wilson Rich, was very friendly and knowledgeable regarding all the features of the SUV. He spent a lot of time answerin Mazda CX 5. Our sales person, Wilson Rich, was very friendly and knowledgeable regarding all the features of the SUV. He spent a lot of time answering the many questions we had. He also allowed us the opportunity to have some time to think about the purchase without any pressure. This was one of our best experiences with a dealership. We would definitely recommend Dwayne Lane Mazda and Wilson to friends and family!! More

Manager, Financial Officer, and my Salesperson Kyle Hanson were extremely professional. Each made my CX-5 purchasing an enjoyable time. Michael Crossman did an excellent job on my 5,000 mile checkup. E Hanson were extremely professional. Each made my CX-5 purchasing an enjoyable time. Michael Crossman did an excellent job on my 5,000 mile checkup. Even send me a video so I could see what was done. That video was amazing!!! More

Great customer service! Very friendly staff! Overall vehicle purchasing experience was amazing! Went to a prior Mazda dealer and customer service wasn’t as great. Very friendly staff! Overall vehicle purchasing experience was amazing! Went to a prior Mazda dealer and customer service wasn’t as great. More

Best car purchasing experience I have ever had. From the start with Troy, through Luke General Manage and Trevor with Finance. I bought the new Mazda CX90 and absolutely love it! You can tell this From the start with Troy, through Luke General Manage and Trevor with Finance. I bought the new Mazda CX90 and absolutely love it! You can tell this dealership is family like and the coworkers are very kind and helpful to each other. This is my second Mazda in a row had my CX-5 for 8 years and love the service department as well. More

4th CX 5 leased in a row. Kyle was friendly, professional and friendly. Dealership is welcoming and a good place to do business. That being said we cannot imagine purchasing/ Kyle was friendly, professional and friendly. Dealership is welcoming and a good place to do business. That being said we cannot imagine purchasing/leasing anywhere except an auto dealership represented by Luke James. I hope the employees appreciate how fortunate they are to have Luke James as GM. More

Best car buying experience ever! ! Michael, Kyle, Trevor and Dan were all very professional, friendly, knowledgeable and accommodating in every way. We live in Wenatchee (3 hours away ! Michael, Kyle, Trevor and Dan were all very professional, friendly, knowledgeable and accommodating in every way. We live in Wenatchee (3 hours away) and had them add a special coating to the beautiful red paint which required an overnight stay. They loaned me a car which was really above and beyond, but I’m sure very standard for the excellent customer service they provide. I researched all of the reviews of small suvs including the luxury models. Mazda owners had the best reviews of all of them. We bought a 2023 Mazda CX 50 and can’t say enough good things about it! It’s beautiful, spacious, has extremely comfortable seats, drives very smoothly and makes driving fun! We’re so happy we found this car and dealership!! More