Back

Dwayne Lane's Chrysler Jeep Dodge

Everett, WA

4.5
377 Reviews

10515 Evergreen Way

Everett, WA

98204

Directions

By Type

Showing 377 reviews

February 01, 2024

Everything I expected from an interaction with a service rep. It was evident that a positive customer experience mattered to this rep. More

by infinix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot , remember
Feb 26, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

It's great to hear that you had a positive experience with the service representative! Providing excellent customer service is crucial for any business, as it helps build trust and loyalty among customers. If you have any more interactions or experiences you'd like to share, feel free to do so!

January 30, 2024

Best buying car experience I've had in years! My salesman, Jessie, rocked! Love my jeep and would recommend them to everyone! More

by ypman10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie, Business Manager
Feb 26, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

That sounds like an amazing car-buying experience! Having a salesperson like Jessie who goes above and beyond can truly make a difference. It's fantastic that you're happy with your Jeep and would recommend the dealership to others. Positive feedback like yours not only reflects well on Jessie but also the dealership as a whole. Enjoy your new Jeep, and if you ever need anything else, don't hesitate to reach out!

January 29, 2024

Fast, accurate and friendly! My service consultant was very nice and took good care of me and my vehicle. More

by Fingers2dabone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Evan
Feb 26, 2024 -

Dwayne Lane's Chrysler Jeep Dodge responded

It's wonderful to hear that you had such a positive experience with your service consultant! It's great to know that they took good care of both you and your vehicle. If you ever need assistance with your vehicle in the future, don't hesitate to reach out to them again. Thanks for sharing your positive experience!

January 26, 2024

Excellent customer service and honest work, Service dept is second to none. Fair price to get my Ram 2500 serviced. A++ More

by kenvietor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamenson
January 25, 2024

They still had the wrong phone number for me even though I told them twice before. That cost me a weekend rental car. The diagnostics were insanly over priced and the repair estimate was as bad and inflated More

by gocougs100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
January 22, 2024

Went to have oil changed and tire rotation with the express service (no appointment). I got right in with only one customer ahead of me. They said it would be a little over an hour. They invited me to More

by klemster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Jameson
January 22, 2024

Outstanding customer service……. Sales, service, and leadership. I’m very happy with my new 2023 Jeep Gladiator. More

by ronleemuk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bic and Riley
January 20, 2024

This was the first serving I have had since buying my new Ram 1500. The service department was fast and friendly. It was just oil service and tire rotation but they included the recall on the vehicle at the More

by Hiram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
January 18, 2024

I always get great customer service from Racheal and her team. Attention to detail and thorough inspection of my Ram is greatly appreciated. More

by seanwlightfoot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Racheal
January 15, 2024

Always a positive experience at Dwayne Lane's. We have purchased our last new vehicles here and have our services performed here as well. More

by jeept_man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
...
5
...