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Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
March 04, 2024
Don't buy a car here because the service department sucks big time!! If I had known before hand. I'd have bought my new car elsewhere. big time!! If I had known before hand. I'd have bought my new car elsewhere. More
by sistersisterq54
Employees Worked With
They were all discurtous and downright uncaring. The shuttle driver was wonderful only bright spot in the whole thing
February 28, 2024
Had my oil change and tire rotation last Saturday. .The person that worked on my Jeep Renegade was beyond helpful, informational, and great customer service! .The person that worked on my Jeep Renegade was beyond helpful, informational, and great customer service! More
by pennimurry
Employees Worked With
Forgot name
February 26, 2024
They were polite and business like. I explained what I wanted to be done. I needed an oil change and I believed that my rotors were warped. They gave me a price for the oil change and I explained what I wanted to be done. I needed an oil change and I believed that my rotors were warped. They gave me a price for the oil change and new rotors and pads. I was told me my calipers were good. My vehicle had 41000 miles and it was time for a transmission service, but could wait until 60,000 miles because the car was not driven hard. The bill for parts was not surprising but the cost of labor seemed a bit much. They got me in by 0800 and out the door by 1030. They completed the oil change, pads and rotors and transmission service. The labor was $665, Better that $200 an hour. The Waiting room was clean as was the mens restroom I did not need an appointment for this work. Showed up early at the Express Service Bay. The service was excellent. The staff is engaging and easy to work with. They kept me informed on the progress. It was a good experience except for the cost. Total bill was $1583.85 More
by Bob
Employees Worked With
Alex Y was the tech (never met him), D. Jameson was Service Advisor
February 24, 2024
The service that was provided was great! ! I would recommend anyone to stop by for the express service when needed without having to book an appointment!! ! I would recommend anyone to stop by for the express service when needed without having to book an appointment!! More
by Sanjuna Lama
Employees Worked With
Don’t know the name !
