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Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
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Bought my 2005 Dodge Durango from Dwayne Lanes and got a great deal. It's been a great vehicle and has been all around the country. I've had all my service done at Dwayne Lanes and it's been great also. I w great deal. It's been a great vehicle and has been all around the country. I've had all my service done at Dwayne Lanes and it's been great also. I would highly recommend them! More
We were looking for a specific vehicle that we could tow behind our RV. Dwayne Lane had what we needed and as repeat customers we had no problems making the purchase. Riley and Luke were very helpful maki behind our RV. Dwayne Lane had what we needed and as repeat customers we had no problems making the purchase. Riley and Luke were very helpful making us feel like old friends. More
Third time 2020 Jeep been in for start/stop system not working, maybe they figured it out this time. Fingers crossed. Dealer left greasy hand prints all over Jeep, they don't clean their own mess anymore working, maybe they figured it out this time. Fingers crossed. Dealer left greasy hand prints all over Jeep, they don't clean their own mess anymore unless you are purchasing a new one (even if you bought that one from them, service department said they don't offer the cleaning because of cost). I have become unsatisfied with Dwayne Lane of late. Even though it is warranty work, technicians should still know what they are doing. I have bought 5 vehicles from this dealership, the sales team and service team quality has gone down over the past years. I will not be buying my next Dodge, Ram or Jeep product from Dwayne Lane and I hope not to have to use their service department. More
They we're very good at getting my appointment. The service department all did all the work on time and took good care my car and me. Thank you. service department all did all the work on time and took good care my car and me. Thank you. More
The service I receive at this dealership has always been top notch. I am always confident I will not receive a botched job. I not only take my Chrysler but also my Passat. Thruster service is the best! Th top notch. I am always confident I will not receive a botched job. I not only take my Chrysler but also my Passat. Thruster service is the best! There is none better! Thank you Dwayne Lane’s I just wish you have some type of payment plan available to us fixed income and senior citizen customers. Keep up the great service. More
I had a great experience! My salesman Preston helped me every way he could, even coming in on his day off to help resolve a problem for me! And Brandon the service guy was awesome and helpful as well! I HI every way he could, even coming in on his day off to help resolve a problem for me! And Brandon the service guy was awesome and helpful as well! I HIGHLY recommend Dwayne Lane! More
Very good customer service. Excellent Service. Very friendly and very helpful. I would recomend to friends and families. Good good good. Very good customer rep. friendly and very helpful. I would recomend to friends and families. Good good good. Very good customer rep. More
One failure after another with time and money lost. Do not go to the dealership! Dwayne Lane's Service Department has been a truly lousy experience over multiple weeks from appointment #1. They are incap not go to the dealership! Dwayne Lane's Service Department has been a truly lousy experience over multiple weeks from appointment #1. They are incapable of providing basic service for a horn replacement, but are stellar at damaging your car. This dealership damaged my car three times during a simple horn replacement. The horn to be replaced, now twice, is now NOT fully functional. Grade of F. More
The staff was friendly, accommodating, and knowledgeable. My car buying experience was pain free and I felt great leaving the lot in my new Dodge Ram! Thanks again Naomi! My car buying experience was pain free and I felt great leaving the lot in my new Dodge Ram! Thanks again Naomi! More
I purchased my Ram at a different Dodge dealer but I purchased my Ram at a different Dodge dealer but didn't really appreciate how they treated me. So I've always done my maintenance and services with I purchased my Ram at a different Dodge dealer but didn't really appreciate how they treated me. So I've always done my maintenance and services with Dwayne Lane's Dodge dealer, specifically with Meaghan Mansfield the service writer she's always treated me great and kept me in the loop on what's going on step-by-step with my 2019 Cummins and what new updates and recalls needed to be handled. I referred all my other truck friends to her in Dwayne Lane's because of the great customer service she's provided me on all my vehicles. Thank you -Trent H. More