Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
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Was in for a Jeep Wave oil change. The vehicle was promptly taken in for inspection and the oil change with update messages sent to my phone. This vehicle has limited production nu The vehicle was promptly taken in for inspection and the oil change with update messages sent to my phone. This vehicle has limited production numbers and also had a late model year oil pan change which can make it easy to fill with the incorrect quantity of oil (which has occurred elsewhere). The DLCJD service department receives kudos for attention to detail and getting it right. Looking forward to my next visit. More
your intake person was awesome and explained what was happening and that it might be a couple of minutes until I could see the go-to guy that Saturday morning happening and that it might be a couple of minutes until I could see the go-to guy that Saturday morning More
Brandon Kruse had managed Engine light misfire diagnosis appointment in December and fulfilled with excellent service on 1/10/23. Completed 1/11/23. Provided excellent shuttle service with Lee to my home appointment in December and fulfilled with excellent service on 1/10/23. Completed 1/11/23. Provided excellent shuttle service with Lee to my home 1/10/23 and back to dealership on 1/11/23. My relationship with Dwayne Lanes remains great and I would recommend to anyone looking for a courteous and trustworthy dealership. Suggestion for techs.... Be sure to replace "Allstate module" under steering wheel after work has been completed. Thank you… More
When I pulled in for an oil change, the line was long and I expected to be there quite a while. I got my free hot chocolate and settled in. They surprised me by finishing in under an hour, and not only chang I expected to be there quite a while. I got my free hot chocolate and settled in. They surprised me by finishing in under an hour, and not only changed my oil but rotated my tires and did a complete check of my vehicle. Nice work! More
Easy in and out purchase. Preston and Leslie were awesome to work with. They were professional and focused on our needs. They offered a great deal and we are so pleased with t Preston and Leslie were awesome to work with. They were professional and focused on our needs. They offered a great deal and we are so pleased with the buying experience. This was our 2nd purchase from this dealer. We will be back for future purchases. More
Went in for oil change. Arrived a little before 8 am and left by 8:45. Very satisfied with the service and the service writer was very friendly and explained everything they Arrived a little before 8 am and left by 8:45. Very satisfied with the service and the service writer was very friendly and explained everything they did. With all the dealings I have had with them I have been very happy. More