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Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
March 04, 2023
I recently relocated to the area and had been a little stressed about finding a good mechanic. I was very pleased to be able to get in right away with Dwayne Lane's Chrysler Jeep Dodge on Evergreen Way. stressed about finding a good mechanic. I was very pleased to be able to get in right away with Dwayne Lane's Chrysler Jeep Dodge on Evergreen Way. The Service Department took great care of me. It was a pleasant experience, and I feel I can trust them with all of my car maintenance needs. More
by Beloved007
Employees Worked With
The brunette gal was very helpful.
February 24, 2023
The Folks here are helpful and courteous. BUT! I took my RAM 1500 in for the Tail Gate Recall I arrived at 8:00 a.m. and was told that the procedure would take approximately 20 minutes. I BUT! I took my RAM 1500 in for the Tail Gate Recall I arrived at 8:00 a.m. and was told that the procedure would take approximately 20 minutes. I took my free coffee to the waiting area and sat down. TWO HOURS later I inquired as to the status of my vehicle. Withing five minutes my truck arrived at the customer pick up area and no real explanation of the delay was offered. I think that had I not inquired I may still be sitting there waiting! More
by philigan
Employees Worked With
Mario
February 20, 2023
The buying process was smooth however, it was only because I had done my research. I found my car on car gurus, and I had also already applied for financing through my credit union. As I drove home, t because I had done my research. I found my car on car gurus, and I had also already applied for financing through my credit union. As I drove home, the gas light went on, which left a bad taste in my mouth. I’ve never purchased a car from a dealership where they didn’t fill the tank. Another thing that bothered me was there was no mount for my front license plate that’s required in Washington state and they stated they don’t do that on used cars and that a lot of their owners don’t want front license plates but I really don’t care. I intend to abide by the law so now I have to pay someone to drill the holes put the mountain to have a front license plate. More
by jl324r1
Employees Worked With
Joey, Isaac, Leslie
February 18, 2023
Riley and Leslie are so great to work with buying a car. They make you feel so comfortable when making a big investment. I have a family member who suggested a different dealership I wouldn't even conside They make you feel so comfortable when making a big investment. I have a family member who suggested a different dealership I wouldn't even consider it this is my 3rd car I purchase from Dwayne Lane. I always feel at home going in for service and anything else and the coffee bar is wonderful! More
by jane.t.johnson
Employees Worked With
Riley Cunningham & Leslie
February 18, 2023
I turned up without an appointment to get a possible oil leak checked out, they squeezed me in almost immediately as it was just a quick look not a full service. Determined that there was an issue, but I ne leak checked out, they squeezed me in almost immediately as it was just a quick look not a full service. Determined that there was an issue, but I need to schedule an appointment for that. Put my mind at rest at the time, will follow up with an appointment later. More
by jsmartb
Employees Worked With
D. Jameson
February 16, 2023
Always great customer service. Not happy with having to wait 8 months plus for a replacement module for the ABS system on my RAM 3500 though. Not happy with having to wait 8 months plus for a replacement module for the ABS system on my RAM 3500 though. More
by JOHN
Employees Worked With
Jordan
