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Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 377 reviews
March 29, 2023
Joey D. was a pleasure to "make a deal" with. The whole process took three hours, even the finance officer was a pleasure to close with. was a pleasure to "make a deal" with. The whole process took three hours, even the finance officer was a pleasure to close with. More
by jb larue
Employees Worked With
Joey D.
March 29, 2023
Dwayne Lane's Chrysler Jeep Dodge has a TERRIBLE customer service. If you can avoid them, do it. Save your patience and time. I'm waiting for the manager MARIO LOPEZ to reply to me, so I can understand what service. If you can avoid them, do it. Save your patience and time. I'm waiting for the manager MARIO LOPEZ to reply to me, so I can understand what happened with their service. More
by Gabriel M
Employees Worked With
MARIO LOPEZ
March 25, 2023
jameson and bosh were both amazing at heloing me out with my car needs i always get treated like family when i come in without them I probably wouldnt be coming in here my car needs i always get treated like family when i come in without them I probably wouldnt be coming in here More
by Mando
Employees Worked With
jameson, bosh
March 23, 2023
Service and dealership are the worst. I don’t recommend to buy in this dealership. I took in my van to get it fix. A month later, they said “we couldn’t fix it” Now the banned me. That I don’t recommend to buy in this dealership. I took in my van to get it fix. A month later, they said “we couldn’t fix it” Now the banned me. That it is how work now!!! Only good reviews, no bad reviews because you get banned, that sounds races !!! More
by Angel hernandez
Employees Worked With
Mario and skyler
March 20, 2023
Service department was great! Did what I asked the first time, for the price they quoted and quicker than they indicated. My truck was clean and no issues after Did what I asked the first time, for the price they quoted and quicker than they indicated. My truck was clean and no issues after More
by hathawayms
Employees Worked With
Jameson
March 13, 2023
Took my vehicle to Chrysler to get it diagnose for a check engine light p0305 for misfire. Was told it needed a ECU. Ask if this was going to fix my car and it was confirm it would. $1500 dollars later check engine light p0305 for misfire. Was told it needed a ECU. Ask if this was going to fix my car and it was confirm it would. $1500 dollars later Didn’t even get to drive my car 60 miles after the ECU was replaced and check engine light came back on. Took it back in, was told it was a dead misfire on cylinder 5 due to rundown camshaft and lifter. quoted me a new long block for over $10k plus or can try attempt to fix for $5,700. talk to service manager asking for help since my car was not fix and was basically charged for nothing. He assure there was more codes that the ECU did fix which he didn’t show proof of. I knew that was the only code my car had when I dropped it off. Basically took my money and nothing was fix, do feel like they took advantage of me. Also communication was very little if any, I had to be calling since they kept my car there for almost 3 weeks to get a ECU installed that didn’t even fix my car. To top it off they offer me a job there…. No way I can work for a company that does not take care of their customers. More
by Hec/oscar
Employees Worked With
Nick, Mario service manager
