Dwayne Lane's Chrysler Jeep Dodge
Everett, WA
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I think it a good idea to have a drive up service instead of haven to wait an make an appointment I live in Marysville and Greg reden was over a week out of haven to wait an make an appointment I live in Marysville and Greg reden was over a week out More
Friendly, helpful and efficient staff. They addressed my concerns and took care of my regular maintenance in a very reasonable amount of time. There was a potential issue with a recall and They addressed my concerns and took care of my regular maintenance in a very reasonable amount of time. There was a potential issue with a recall and the staff researched and communicated with me so I knew all of my options. It was a great experience and I am appreciative of the team at Dwayne Lane’s. More
The service department was amazing! Got me right in for my recall appointment and were kind, accommodating and quick. Great experience! Got me right in for my recall appointment and were kind, accommodating and quick. Great experience! More
Joey and Issaac did an amazing job with ordering, informing me of status, and delivering my new 2023 Dodge Challenger to me. They were up front with me on pricing and what to expect. They walked me t informing me of status, and delivering my new 2023 Dodge Challenger to me. They were up front with me on pricing and what to expect. They walked me thru the whole process and did not give me that swarmy sketchy salesman speak. I highly recommend the Sales team at Dwayne Lane, this was the seventh car they sold me since I started doing business with them in 2013. More
They lack integrity on issues they cause and have cost our hard working family unexpected and un budgeted fees. Story below… Last fall, my husband took his dodge diesel truck in for an oil change- just our hard working family unexpected and un budgeted fees. Story below… Last fall, my husband took his dodge diesel truck in for an oil change- just an oil change. When he got the truck, the A/C all of the sudden wasn’t working. Dwanye Lanes took it back and fixed a few things on the A/C. Within 48 hours, it stopped working and Freon was everywhere. We have been trying to reach Mario- the supervisor for MONTHS with no call back. My husband opened a case with the company and basically they said “too bad- your problem.” So now, we (fire fighter and health care worker) are going to be stuck with a bill we were not only expecting but also one in which we have no responsibility for causing. I’m so disappointed on their lack of integrity, responsibility, and their utter lack of empathy. More
Have a new Promaster van and had to determine exactly how things worked. Found the AC converter was not working as needed - they fixed it and tested it for me things worked. Found the AC converter was not working as needed - they fixed it and tested it for me More
I highly recommend this dealership. On my recent visit, i received: Fast service. Curtieous advisors. Reasonable prices. Quality work on my vehicle. On my recent visit, i received: Fast service. Curtieous advisors. Reasonable prices. Quality work on my vehicle. More