Dwayne Lane's Arlington Chevrolet

Once again these people have proven to be total lyers! ! My wife called them 6-months ago to talk to them about removing the payment protection that we added to our loan when we purchased there car! 6-yea ! My wife called them 6-months ago to talk to them about removing the payment protection that we added to our loan when we purchased there car! 6-years ago! This is to protect you incase of an accident when you owe more than the car is worth! To the tune of about 50.00 extra per month. They told her to call back when the car was under 5000.00 in which she did. And they could remove the protection plan and remove the monthly cost. But when she followed there advice! They then told her they had changed protection company and so it would not change anything! Really! What does that have to do with anything on our end? The person also said even if we remove it that it would not change our payment! LOLS 😆! 😆 FROM THE VERY BEGINNING THIS COMPANY HAS LIED OVERCHARGE US FOR WORK! KEPT OUR CAR WITH NO LOANER CAR FOR 8-WEEKS. LYERS/SCAMMERS AND CHEATS! THERE LOGO IS DEFINITELY WRONG WHEN THEY SAY THEY WILL TAKE CARE OF YOU.. AL POTTERF THE UNLUCKY CAR OWNER FROM DWAYNE LANES! 2-16-2023. More

great people, they will take the time to explain everything to you. no pressure to buy! thank you everything to you. no pressure to buy! thank you More

Before retirement, one of my jobs was working in advertising & Customer Service ... so I confess I'm a 'jaded person' when it comes to sales. What an incredible experience! Our Rep Riley Neumann w advertising & Customer Service ... so I confess I'm a 'jaded person' when it comes to sales. What an incredible experience! Our Rep Riley Neumann was INCREDIBLE. DAYS of graciously answering our million questions online, in text & on the phone (we were calling from Canada). ~ What totally sold us on this dealership was Riley's Colour Board of Fame ... pictures that customer kids had done for him. With a display like that in a business ... the company had to have a heart, & Riley proved it. The car we bought spoke for itself ... Dwayne Lanes totally restored my faith in mankind & proved that not all car dealerships are the same. Ask for Riley, purchase with confidence. More

Andrew Smith gave us great customer service and Susan was extremely helpful with the paperwork... over excellent job. Shiut to Matt also extremely helpful with the paperwork... over excellent job. Shiut to Matt also More

This service department is wonderful to deal with! Jason kept me informed about my car and Spencer was terrific taking me home after drop off and picking me up to get me back to pick up my car. Jason kept me informed about my car and Spencer was terrific taking me home after drop off and picking me up to get me back to pick up my car. More

Bought a car here because it was close to my house and convenient. I also purchased the service plan and the car care plan so I wouldn't have to worry about repairs. Made an online appointment when the en convenient. I also purchased the service plan and the car care plan so I wouldn't have to worry about repairs. Made an online appointment when the engine light came on in my Jeep. Had to wait about 6 days so was driving around. Get to the dealership and am told that they don't work on Jeeps there. That would be fine apart from the fact that not one person told me this during the purchasing process and I stated that I bought from them because it was close to my house. Now i have to go to Everett to get the repairs. Not a happy camper. More

Salesman Robert was great to deal with. There was a slight miscommunication with the maintenance scheduled to be done on the truck I purchased. The manager made contact with me and we got everything w slight miscommunication with the maintenance scheduled to be done on the truck I purchased. The manager made contact with me and we got everything worked out. This is a great dealership that I will recommend to others and I look forward to dealing with them again if I purchase other vehicles in the future. More