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Duval Acura - Service Center
Jacksonville, FL
569 Reviews
569 Reviews of Duval Acura - Service Center
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August 22, 2019
30 years and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good se and counting of prompt, dependable and courteous service. Thank You Duval Acura, would love a new RL but at age 81 not likely, so keep up the good service. , More
by 1990Legend2000RL
Employees Worked With
Other Employees :
KEVIN M. AGUSTIN
August 21, 2019
Duval Acura is the best dealership in Northeast FL Khalil is amazing. His attention to detail, expertise in the auto industry and his customer service is the best I have ever seen. Great experience. Khalil is amazing. His attention to detail, expertise in the auto industry and his customer service is the best I have ever seen. Great experience. More
by Camsu14
Employees Worked With
Other Employees :
Khalil and Hampton
August 21, 2019
Excellent service Courteous and excellent service. Keep it up. Nothing more to add. Will be recommending the dealership to friends. See you again in the next few months Courteous and excellent service. Keep it up. Nothing more to add. Will be recommending the dealership to friends. See you again in the next few months for my scheduled oil change. More
by Rad
Employees Worked With
August 19, 2019
Went above and beyond to satisfy customer Khalil is the ultimate professional he went above and beyond to resolve the issues with my TLX that another Acura dealer couldn't resolve. Khalil know Khalil is the ultimate professional he went above and beyond to resolve the issues with my TLX that another Acura dealer couldn't resolve. Khalil knows the Acura brand very well More
by Pulpmaker12
Employees Worked With
August 15, 2019
Great service Recently our 2016 MDX battery died while running errands. When I called the Duval service department Ed answered the phone. When I told Ed my car woul Recently our 2016 MDX battery died while running errands. When I called the Duval service department Ed answered the phone. When I told Ed my car wouldn’t start he quickly said he would personally come right away to give us a jump, and with in 20 minutes he was there Ed was a godsend, as it was another 90+ degree day. Ed followed us to the dealership where Khalil had our battery replaced in about an hour (under warranty by one week), and we were back on the road. Always have had a very positive experience at Duval. Thanks to all, especially Ed (do not know last name) for his going that extra mile. More
by Rvincent
August 08, 2019
excellence Great people, service, and prices. The service center has experienced technicians and quality service. Very thorough. If a discount can be given for s Great people, service, and prices. The service center has experienced technicians and quality service. Very thorough. If a discount can be given for service, it's done! I have purchased and serviced two vehicles for 10+ years. Thank you Merrick and Jovie for your continued excellence and dedication!!! More
by Babyblues1062
Employees Worked With
JOVIE B. QUINTO
August 05, 2019
Great Service! Khalil went through everything with me before servicing my vehicle and after. He also checked to make sure there were no recalls before doing the serv Khalil went through everything with me before servicing my vehicle and after. He also checked to make sure there were no recalls before doing the service (just oil change). I appreciated that! The waiting area is pleasant to sit in as well. Khalil was also spot on with how long it would take. More
by Acura2016
Employees Worked With
August 04, 2019
Me. Hernandez Mr. Hernandez was awesome!! He got me in very quickly and I appreciate his great customer service.. I really was very pleased with my service Mr. Hernandez was awesome!! He got me in very quickly and I appreciate his great customer service.. I really was very pleased with my service More
by Retha
Employees Worked With
FELIX M. DIAZ HERNANDEZ
August 02, 2019
Efficient, courteous service that is priced right The Duval Acura team is always professional and trustworthy. Felix is fitting right in to the culture there as someone I will trust to guide me and t The Duval Acura team is always professional and trustworthy. Felix is fitting right in to the culture there as someone I will trust to guide me and their team on service needs for my 2015 TLX that I love. More
by BillyC
Employees Worked With
FELIX M. DIAZ HERNANDEZ
August 02, 2019
Dealer experience I just moved to the area and Khalil was great fun the jump. In the way he greeted me to the east he listened and relayed the info to me once the work I just moved to the area and Khalil was great fun the jump. In the way he greeted me to the east he listened and relayed the info to me once the work was nearly completion and once it was finished. Good experience. More
by Cbryce
Employees Worked With
