Duval Acura - Service Center
Jacksonville, FL
569 Reviews of Duval Acura - Service Center
A great service from a truly professional dealership. We'll continue to rely on Duval Acura for all of our service needs in the future. We'll continue to rely on Duval Acura for all of our service needs in the future. More
7000 mile check up Have been a customer for years as I have had three Acura’s. Always do a good job and have no complaints. Very friendly and professional. Have been a customer for years as I have had three Acura’s. Always do a good job and have no complaints. Very friendly and professional. More
Online appt sceduling was easy and convenient. Khalil patiently explained findings/recommendations/options. I was allowed to keep a loaner for several days to accommodate my schedule. patiently explained findings/recommendations/options. I was allowed to keep a loaner for several days to accommodate my schedule. More
Service was great. Car looked great and runs great. Fast and complete service. Casey was helpful and friendly. I am moving to another state otherwise I wou was great. Car looked great and runs great. Fast and complete service. Casey was helpful and friendly. I am moving to another state otherwise I would not think about taking my car anywhere else. More
Great customer service, helpful, patient, done on time. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. Arick was very helpful explaining what would be done to my car... the warranty and how fast they would be able to get the work done. More
On a scale of 1 to 10 it’s a 10 Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agr Very Personable- Knowledgeable- pleasure to interact with- answered all our questions Followed up with phone call explaining what was found & we agreed to have work completed Turnaround time in getting car back was excellent- More
Great service even on the busiest day! Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. Kahlil was very helpful and provided outstanding customer service. Every time I bring my car in for service I have not been disappointed. More
Simply amazing Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to Made an appointment online walk in service advisor help me figure out what my car needed was able to test drive a new loaner car that makes me want to buy another vehicle now. Couldn’t been more satisfied! More
Jovie always makes me feel like a VIP! I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO I have purchased my last two cars from this dealership and they have ONLY been serviced there. I wouldn’t dream of going anywhere else! XOXO More
THANK YOU WOWED Customer service! My service consultant is Jovie, and he goes above and beyond to make sure his customers are informed and taken care of. My RDX WOWED Customer service! My service consultant is Jovie, and he goes above and beyond to make sure his customers are informed and taken care of. My RDX was purchased used, and I already knew that my detailing was poorly done which lead to some things I wanted to be corrected. To be honest about it, Jovie suggested he make sure like any other maintenance he took care of is met to my satisfaction. I’m sold on his integrity and passion for customer satisfaction. He is TOP NOTCH when it comes to making sure everyone gets the job done right. I recommend DUVAL ACURA service team to anyone, why you ask? Because they know the concept of teamwork and how to make ACRUA customers dreams work. Keep doing what you all do best, being GREAT! More