Duval Acura - Service Center

Merrill Wade is a kind, knowledgeable, and very sweet person Merrick Wade did a great job. I will always ask for him when I need service! My car is working great now thanks to Merrick! Merrick Wade did a great job. I will always ask for him when I need service! My car is working great now thanks to Merrick! More

Check In was quick easy and prompt. As mentioned above check in was great. Based I guess on the EARLY morning volume my wait time seemed much longer that usual. 9:30 a.m. to 11:18 a.m. M As mentioned above check in was great. Based I guess on the EARLY morning volume my wait time seemed much longer that usual. 9:30 a.m. to 11:18 a.m. Maybe just me. having impatience was much to accomplish that day. More

BLUE CIVIC GREAT EXPERIENCE AT DUVAL ACURA IN ARLINGTON WILL GO BACK FOR ALL MY SERVICE NEEDS AND RECOMMEND THEM TO MY FRIENDS AND FAMILY THANK YOU GREAT EXPERIENCE AT DUVAL ACURA IN ARLINGTON WILL GO BACK FOR ALL MY SERVICE NEEDS AND RECOMMEND THEM TO MY FRIENDS AND FAMILY THANK YOU More

Excellent service and vehicle was cleaned when returned. Quality work seems to have been done. Thought the cost was on the high side. The charge for shop supplies was petty (sure others do the same). Sinc Quality work seems to have been done. Thought the cost was on the high side. The charge for shop supplies was petty (sure others do the same). Since I did know what the part looked like and exactly what it's function was, I would like to have seen the defective part which was replaced. More

Always a good visit for service Eric is always very helpful. He will work with you to find the problem and explain it to you. I am very knowledgeable with cars and maintenance, Eri Eric is always very helpful. He will work with you to find the problem and explain it to you. I am very knowledgeable with cars and maintenance, Eric always shoots me straight information. Prices are reasonable, sometimes there are discounts if you ask for them. More

Always a great service! I moved to Orlando 3.5 years ago but I still drive to Jacksonville to get service for my Acura TSX. Everyone here is professional and provides excelle I moved to Orlando 3.5 years ago but I still drive to Jacksonville to get service for my Acura TSX. Everyone here is professional and provides excellent service. More

Oil Change (A1) service maintenance. I had a scheduled appointment, however had to be in the area a couple of hours earlier so stopped in t see if they had any cancellations. They really I had a scheduled appointment, however had to be in the area a couple of hours earlier so stopped in t see if they had any cancellations. They really didn't but fitted me in to receive service as available. I waited a while but ended up leaving 30 minutes after scheduled time, which I guess wasn't bad. However, the staff is always extremely nice and courteous and you can't beat the comfort of the waiting area with comfortable seats, snacks, TV and online access. More

Outstanding service Dealing with Eric and Ed was a pleasure. They were both professional, proactive, and knowledgeable. They also took what I consider "the extra step" i Dealing with Eric and Ed was a pleasure. They were both professional, proactive, and knowledgeable. They also took what I consider "the extra step" in all avenues. Makes the experience great, and I would definitely recommend this dealer for service. More

21 years of excellent service Always treated professionally and with courtesy. Even the bad news is presented gently and with explanation a non automotive person can understand. Th Always treated professionally and with courtesy. Even the bad news is presented gently and with explanation a non automotive person can understand. The dealership facility is easy to find and if having to wait, very comfortable. More

Battery dieing A cassette was stuck in the tape player causing the tape player to run thus running down the battery, and with the help of service member Kevin August A cassette was stuck in the tape player causing the tape player to run thus running down the battery, and with the help of service member Kevin August it was removed in record time. More