Duval Acura - Service Center
Jacksonville, FL
569 Reviews of Duval Acura - Service Center
Casey Graham is always very helpful when my car is in for service. I never worry that I’ll be charged for an unnecessary service. service. I never worry that I’ll be charged for an unnecessary service. More
I love the way this dealership is run. Everyone is friendly and aware of my presence. Casey is exceptional young man. He knows me and my car and helps me stay ahead of the game by letting me know rep friendly and aware of my presence. Casey is exceptional young man. He knows me and my car and helps me stay ahead of the game by letting me know repairs or maintenance that I may need up ahead. He is always polite and efficient. More
Excellent service! The service I received at my last visit was exceptional. Arick Armenta took care of me and was extremely professional and knowledgeable. It was the The service I received at my last visit was exceptional. Arick Armenta took care of me and was extremely professional and knowledgeable. It was the first time I had the pleasure of working with him and was very pleased with the customer service he provided. He kept me up to date with what the technicians found and what the costs would be before the work was done. He was definitely on top of everything and I must say I was impressed with his level of customer service. Would highly recommend this dealer to others. More
Great Service Appointment was easy to setup, they had a loaner ready when we got there as we travel over 90 miles for service and it was ready before we expected. Appointment was easy to setup, they had a loaner ready when we got there as we travel over 90 miles for service and it was ready before we expected. Thank you More
Awesome service and very professional. Love Duval Acura and all the employees have been very easy to work with and are very kind and very knowledgeable and all the employees have been very easy to work with and are very kind and very knowledgeable More
I used to own another brand car. Whenever I brought that car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and car in for an oil change, it was always a 2-3 hour wait for a basic service. With Duval Acura, it’s a completely different experience. I was in and out of there quickly and the waiting lounge was comfortable. Excellent experience!! More
Merrick and his staff are always pleasant. The work was performed in a timely manner, and I’m extremely happy with the results. Thank you. performed in a timely manner, and I’m extremely happy with the results. Thank you. More
Very pleasant with visit. The service my car needed was explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. explained clearly. My car was ready in the time stated to me. The only issue was the car wash equipment was not working. More
My service with Casey Graham is very exceptional. He make sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service depar sure that he explain fully what needs to be done with my vehicle when I complain with the noises Im hearing. Very appreciative with the service department. Thanks to Arick., Kahalil and Jovie. More
Geat service as usual Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time Arick always provides us with great service in a timely fashion. Never any suprises as he always explains the service to be done and approximate time it will take. Also, this time I had the fog lights refurbished and they turned out great! More