Duval Acura - Service Center
Jacksonville, FL

569 Reviews of Duval Acura - Service Center
Great customer service I can always get an appointment that works with my schedule. If they find anything that needs to be addressed that wasn't discussed up front, they ca I can always get an appointment that works with my schedule. If they find anything that needs to be addressed that wasn't discussed up front, they call me and help me make an informed decision. I get a loaner car without a problem and the guys are always friendly. They also remember my name. They don't treat me like a stranger. More
MDX wire harness replace for SRS system on driver seat Got me right in and out as fast as they could (had to get a part) and Kevin set me up with a loaner car. My MDX was washed clean so nothing but great Got me right in and out as fast as they could (had to get a part) and Kevin set me up with a loaner car. My MDX was washed clean so nothing but great service here. Only reason I put good on price was $480 is allot for a wire replacement but they had to remove the seat and all, just was hoping this only would cost me about $280. Anyway I had the air filter in the engine replaced while it was there too but service and Kevin was very good. More
A1 service Service advisor, Merrick, was very helpful. Was aware of cost and service performed. Was advised on what service would be needed in the near future. Service advisor, Merrick, was very helpful. Was aware of cost and service performed. Was advised on what service would be needed in the near future. More
Excellent service My Acura is 10 years old and have no problems because I do all maintenance at an Acura dealer. Prices are a little high compared to other places but y My Acura is 10 years old and have no problems because I do all maintenance at an Acura dealer. Prices are a little high compared to other places but you get what you paid for. Duval Acura gives very good service and quality work. More
Oil Change and the Service Dept was quick I always have a WONDERFUL experience with Merrick Wade on every visit. Besides the oil change which was done quickly, my car was cleaned and looked f I always have a WONDERFUL experience with Merrick Wade on every visit. Besides the oil change which was done quickly, my car was cleaned and looked fabulous. I usually contact him at the last minute and he accommodates me EVERYTIME. More
Used car check Very smooth service experience. Arick was a great help and made the drop-off and pick-up process very quick and efficient! Will return for service in Very smooth service experience. Arick was a great help and made the drop-off and pick-up process very quick and efficient! Will return for service in the future. More
Exceeded expectations Duval Acura is an excellent dealership. From the sales to service they are top knotch. I have and will recommend this dealership to friends. Anytime I Duval Acura is an excellent dealership. From the sales to service they are top knotch. I have and will recommend this dealership to friends. Anytime I am in town I use Duval Acura. More
Service Dept The service department at Duval Acura is AMAZING!! Merrick always goes above and beyond when I bring my RL in for service. The atmosphere is great and The service department at Duval Acura is AMAZING!! Merrick always goes above and beyond when I bring my RL in for service. The atmosphere is great and they are always in a good mood. I love the fact that they provide loaner cars so I can get on with my day while they do what is needed on my car. More
Oil change Great experience. Great costumer service! The service was fast. The waiting area is great! I will definitely recommend this dealership to family and f Great experience. Great costumer service! The service was fast. The waiting area is great! I will definitely recommend this dealership to family and friends. Thank you! More
Service you can trust My vehicle(s) have been serviced at Duval Acura for 20 years, and will continue to be done so because of the great team! Jovie, Arick, what a great gr My vehicle(s) have been serviced at Duval Acura for 20 years, and will continue to be done so because of the great team! Jovie, Arick, what a great group of people to work with. I am confident in knowing my MDX is in good hands. More