Back

Duval Acura - Service Center

Jacksonville, FL

not yet
rated
569 Reviews

569 Reviews of Duval Acura - Service Center

Sort by
February 09, 2017

Great customer service I can always get an appointment that works with my schedule. If they find anything that needs to be addressed that wasn't discussed up front, they ca More

by pjrolle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
February 03, 2017

MDX wire harness replace for SRS system on driver seat Got me right in and out as fast as they could (had to get a part) and Kevin set me up with a loaner car. My MDX was washed clean so nothing but great More

by MDX 08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in Service.
January 31, 2017

A1 service Service advisor, Merrick, was very helpful. Was aware of cost and service performed. Was advised on what service would be needed in the near future. More

by r1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
January 15, 2017

Excellent service My Acura is 10 years old and have no problems because I do all maintenance at an Acura dealer. Prices are a little high compared to other places but y More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta, Jason Williams
January 07, 2017

Oil Change and the Service Dept was quick I always have a WONDERFUL experience with Merrick Wade on every visit. Besides the oil change which was done quickly, my car was cleaned and looked f More

by Margaret Bartlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick Wade
December 30, 2016

Used car check Very smooth service experience. Arick was a great help and made the drop-off and pick-up process very quick and efficient! Will return for service in More

by Ashley08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
December 30, 2016

Exceeded expectations Duval Acura is an excellent dealership. From the sales to service they are top knotch. I have and will recommend this dealership to friends. Anytime I More

by Kerrywebb30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
December 29, 2016

Service Dept The service department at Duval Acura is AMAZING!! Merrick always goes above and beyond when I bring my RL in for service. The atmosphere is great and More

by Becky0326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick
December 28, 2016

Oil change Great experience. Great costumer service! The service was fast. The waiting area is great! I will definitely recommend this dealership to family and f More

by velazqu0914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
December 26, 2016

Service you can trust My vehicle(s) have been serviced at Duval Acura for 20 years, and will continue to be done so because of the great team! Jovie, Arick, what a great gr More

by SteveP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto, Arick Armenta
...
41
...