Duval Acura - Service Center
Jacksonville, FL

569 Reviews of Duval Acura - Service Center
Service always top notch Arick always provides exemplary service. Everyone at Duval Accura is great...they truly are well trained and committed to customer service. I've never Arick always provides exemplary service. Everyone at Duval Accura is great...they truly are well trained and committed to customer service. I've never had a bad service experience and regularly tell friends and family how great they are. More
Great as always Duval Acura has the best service department in town. I've been coming here for 10+ years and it's 1st class all the way, every time. Duval Acura has the best service department in town. I've been coming here for 10+ years and it's 1st class all the way, every time. More
Definitely helpful This was really a good experience with friendly and helpful employees. Kevin and the good team at Duval Acura definitely took good care of me! This was really a good experience with friendly and helpful employees. Kevin and the good team at Duval Acura definitely took good care of me! More
Great first time experience! I had an excellent experience. There was an attendant to meet me when I arrived. I was taken to a service advisor immediately. Kevin Agustin was my se I had an excellent experience. There was an attendant to meet me when I arrived. I was taken to a service advisor immediately. Kevin Agustin was my service advisor. This was a different experience compared to how my regular Acura dealership, where I have been for nearly 20 years, handles service customers. I have purchased 4 there. I will have to reassess my loyalties. More
Excellent Service The service advisor that took care of me did an excellent job and was very professional. He kept me inform every step of the way. The young lady that The service advisor that took care of me did an excellent job and was very professional. He kept me inform every step of the way. The young lady that I met initially was also very professional. Thank you service team for a job well done. More
Excellent service. Kevin has an outstanding knowledge of the Acura product and he continues to provide excellent service and advice concerning maintenance for my vehicle Kevin has an outstanding knowledge of the Acura product and he continues to provide excellent service and advice concerning maintenance for my vehicle. He is a pleasant, professional service advisor. More
Very Satisfied Having my new Acura RDX serviced at Duval Acura is a pleasant experience. I am able to request a service appointment on line; I can pick the day and t Having my new Acura RDX serviced at Duval Acura is a pleasant experience. I am able to request a service appointment on line; I can pick the day and time; I can specify waiting or drop-off; and best of all, I am assigned a service manager who follows up to remind me of my scheduled appointment. Upon arrival, several members of the service staff greeted me and made me comfortable in their pleasant customer lounge with beverages and snacks. I was told when the vehicle service would be completed and they delivered my freshly washed and vacuumed car within 10 minutes of the time promised. More
Service I love Duval Acura! I have had my TL for 7 years & will be buying a second additional Acura in 2018. I only service my car at Duval Acura & am buying I love Duval Acura! I have had my TL for 7 years & will be buying a second additional Acura in 2018. I only service my car at Duval Acura & am buying my next car there due to the service I have had the past few years! Arick has been my service contact for years & he is very helpful. Other service staff has also helped me & all of them have been amazing. Thank you Duval Acura! More
Acura 2010 TSX Excellent service as always. Special mention and thank you to Jovie Quinto. Jovie has been helping me with my 2012 RL for the last 4 years and the l Excellent service as always. Special mention and thank you to Jovie Quinto. Jovie has been helping me with my 2012 RL for the last 4 years and the last 2 years with my 2010 TSX. More
Prompt and professional Helpful and knowledgeable staff, great customer service, and an overall painless experience. I had all of the tires on my vehicle replaced and realig Helpful and knowledgeable staff, great customer service, and an overall painless experience. I had all of the tires on my vehicle replaced and realigned. Thank you. More