Duval Acura - Service Center

Acura team rocks!!! My faith in customer service is completely restored by your Acura team So professional and curteous My wait time was minimal YOU GIYS & GALS ROCK!! My faith in customer service is completely restored by your Acura team So professional and curteous My wait time was minimal YOU GIYS & GALS ROCK!!! I am a happy customer 😃😃 More

As Usual -- quick, informative -- professional Nice job, called around noon, made appointment for 230. Work was done quickly and the job was right on the quoted price. People were friendly and pr Nice job, called around noon, made appointment for 230. Work was done quickly and the job was right on the quoted price. People were friendly and professional. More

Excellent . My service person Jovie, always provide me with the most excellent service for car, making sure all my questions are answer and make sure that I le . My service person Jovie, always provide me with the most excellent service for car, making sure all my questions are answer and make sure that I leave happy and with a smile. I would not trade him. More

Having s HOT time My AC went out on the first day of summer, and in Florida thats hot & muggy. It was cooler outside than in my car, thank goodness for my team at Duv My AC went out on the first day of summer, and in Florida thats hot & muggy. It was cooler outside than in my car, thank goodness for my team at Duval Acura. I called my go-to guy Merrick Wade, he got me in that day. It Jessica was my tech, very professional, knowledable & friendly. I highly recommend Duval acura for their Customer Service. I'm a repeat customer and will be back! More

Always a real Pleasure, Jovie is always My visits to service over the last 12 years, have always been a real pleasure, I hope in future to continue with Duval on my next auto purchase. My visits to service over the last 12 years, have always been a real pleasure, I hope in future to continue with Duval on my next auto purchase. More

Great Service I was pleased in every way. Several service and salespeople remembered me and knew me by name, the car is running "like new", and I love the waiting I was pleased in every way. Several service and salespeople remembered me and knew me by name, the car is running "like new", and I love the waiting area with WIFI and coffee. Pretty sure a wait staff is not in the budget, but I am as impressed today as I was at first visit. Hector Castaneda deserves particular mention. I'm in sales as well and would like to compliment him on noticing any former customers in the dealership. Thank you! Ed More

Came in for a car repair 6/6/17. I came in 2 times to fix the dome light on my car. They changed the battery twice, but it still didn't work. When I came in the first time, my car w I came in 2 times to fix the dome light on my car. They changed the battery twice, but it still didn't work. When I came in the first time, my car was still under warranty. Your service rep, Jovie Quinto, went beyond the call of duty to work with Acura to honor my warranty so I wouldn't have to pay for the new dome light. He has always been very professional and cordial to me during this process. I am glad you have him in your Service Department. Also, I have always had good service from everyone in your Service Department. More

Service Wonderful, fast and friendly service. Out before I expected to be. I would highly recommend the whole team and was very pleased. Thank you for suc Wonderful, fast and friendly service. Out before I expected to be. I would highly recommend the whole team and was very pleased. Thank you for such a great experience More

Excellent service Always excellent service. Fast , reliable, reasonable prices, loaner car. Best service of any car dealer in Jacksonville. Free wifi while waiting. No Always excellent service. Fast , reliable, reasonable prices, loaner car. Best service of any car dealer in Jacksonville. Free wifi while waiting. No lines. Good location More

Great...AWESOME! Kevin Agustin is a great Service Advisor at Duval Acura; I always leave there confident my car was handled with the best care. Wouldn't take my car an Kevin Agustin is a great Service Advisor at Duval Acura; I always leave there confident my car was handled with the best care. Wouldn't take my car anywhere else! More