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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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July 28, 2017

Service Representative Jovi always provide excellent customer service. He is always friendly, helpful and professional and goes out of his way to make sure I'm satisfied. More

by @Blueyes424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovi
Aug 01, 2017 -

Duval Acura responded

We are so glad you are happy with your service. We look forward to seeing you again!

July 23, 2017

Excellent Service The staff is awesome - friendly, helpful and professional. Everything was explained nicely, along with a follow-up call to inform me of the service st More

by Cripe92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Jul 24, 2017 -

Duval Acura responded

It was a pleasure serving you. Thank you.

July 23, 2017

Service Took my car for an oil change and as expected. The work was done promptly. I was treated like I was family and I enjoy taking my Acura in for service. More

by macruz19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aarick
Jul 24, 2017 -

Duval Acura responded

We appreciate your loyalty. Thank you and see you next time!

July 22, 2017

Professional My appointment was made to suit my needs. The staff was courteous, efficient and professional at all levels. They kept me informed on the status of my More

by Acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2017 -

Duval Acura responded

Thank you!

July 22, 2017

Excellent experience Recently I brought my MDX for service in this dealership. This is my second time receiving service in this location. Clean and welcome enviroment. Sta More

by Peng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesscia Shippee
Jul 24, 2017 -

Duval Acura responded

We look forward to serving you again. Thank you!

July 21, 2017

Great service Jessica was extremely helpful. Answered all my questions and addressed all my concerns. I will definitely be returning in the future. I would recom More

by NPotter17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica shippee
Jul 21, 2017 -

Duval Acura responded

We appreciate the recommendation. Thank you!

July 19, 2017

I had my car in for routine service Everyone at the dealership that we have had contact with have been excellent. When ever I have a question it has been addressed immediately. I am ver More

by Jean618
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Jul 21, 2017 -

Duval Acura responded

We are glad. Let us know how we may help you again. Have a great weekend.

July 14, 2017

Alway a pleasure dealing with this dealership Any time I need service or repair they offer me a loaner car. Also they suggest any recommendations that need to be completed to my car. Jovie is alwa More

by lloper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
Jul 21, 2017 -

Duval Acura responded

We are here when you need us. Thank you so much for this feedback.

July 14, 2017

Routine periodic maintenance Excellent service throughout, especially from Kevin. Been a long time customer and have had several Acuras purchased and serviced. Would recommend p More

by BobbyTom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin and Kyle Seymore
Jul 21, 2017 -

Duval Acura responded

We appreciate it and look forward to seeing you next time.

July 06, 2017

Excellent. Jessica was wonderful to deal with. I will return for future service on my Acura MDX. Everyone I was in contact with was pleasant during my recent vi More

by Cooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica S
Jul 13, 2017 -

Duval Acura responded

We are so glad and we look forward to seeing you next time. Thank you!

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