Duval Acura - Service Center
Jacksonville, FL

569 Reviews of Duval Acura - Service Center
Service Representative Jovi always provide excellent customer service. He is always friendly, helpful and professional and goes out of his way to make sure I'm satisfied. Jovi always provide excellent customer service. He is always friendly, helpful and professional and goes out of his way to make sure I'm satisfied. More
Excellent Service The staff is awesome - friendly, helpful and professional. Everything was explained nicely, along with a follow-up call to inform me of the service st The staff is awesome - friendly, helpful and professional. Everything was explained nicely, along with a follow-up call to inform me of the service status. This dealership is my go-to, hands down. More
Service Took my car for an oil change and as expected. The work was done promptly. I was treated like I was family and I enjoy taking my Acura in for service. Took my car for an oil change and as expected. The work was done promptly. I was treated like I was family and I enjoy taking my Acura in for service. I've been a long time Duval Acura customer since 2001 and will continue to get my car serviced there. More
Professional My appointment was made to suit my needs. The staff was courteous, efficient and professional at all levels. They kept me informed on the status of my My appointment was made to suit my needs. The staff was courteous, efficient and professional at all levels. They kept me informed on the status of my maintenance. More
Excellent experience Recently I brought my MDX for service in this dealership. This is my second time receiving service in this location. Clean and welcome enviroment. Sta Recently I brought my MDX for service in this dealership. This is my second time receiving service in this location. Clean and welcome enviroment. Staffs working there are nice and professional. Especially Jesscia who has handled my visit is really great. Definitely I will return to Duval Acura again in the future. More
Great service Jessica was extremely helpful. Answered all my questions and addressed all my concerns. I will definitely be returning in the future. I would recom Jessica was extremely helpful. Answered all my questions and addressed all my concerns. I will definitely be returning in the future. I would recommend to my friends. More
I had my car in for routine service Everyone at the dealership that we have had contact with have been excellent. When ever I have a question it has been addressed immediately. I am ver Everyone at the dealership that we have had contact with have been excellent. When ever I have a question it has been addressed immediately. I am very happy with the dealer and my car More
Alway a pleasure dealing with this dealership Any time I need service or repair they offer me a loaner car. Also they suggest any recommendations that need to be completed to my car. Jovie is alwa Any time I need service or repair they offer me a loaner car. Also they suggest any recommendations that need to be completed to my car. Jovie is always great to work with. More
Routine periodic maintenance Excellent service throughout, especially from Kevin. Been a long time customer and have had several Acuras purchased and serviced. Would recommend p Excellent service throughout, especially from Kevin. Been a long time customer and have had several Acuras purchased and serviced. Would recommend product and service to anyone. More
Excellent. Jessica was wonderful to deal with. I will return for future service on my Acura MDX. Everyone I was in contact with was pleasant during my recent vi Jessica was wonderful to deal with. I will return for future service on my Acura MDX. Everyone I was in contact with was pleasant during my recent visit. Thank you. More