Duval Acura - Service Center

It was a great experience. Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave m Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave my car in their hands and head off to work with no worries. More

Prompt efficient service performed. There were no delays or surprises. I am very happy with the service. The service technician was very knowledgeable and helpful. One negative about the dealer is the cons or surprises. I am very happy with the service. The service technician was very knowledgeable and helpful. One negative about the dealer is the constant stream of surveys. Multiple surveys per visit is ridiculous. More

Duval Acura is the best. Absolutely amazing people from the time you walk in until you walk out. They always go above and beyond. All around great people. the time you walk in until you walk out. They always go above and beyond. All around great people. More

As a visitor and car from New York I was impressed by the greeter and the service representative. Both were very courteous and helpful. The service representative explained the service process and took care greeter and the service representative. Both were very courteous and helpful. The service representative explained the service process and took care of my needs. Overall this was an excellent service experience. More

Always pleasant experience, service visits are always exceptional. I would recommend this dealership to others. This is my first Acura purchase, so far I am very please. exceptional. I would recommend this dealership to others. This is my first Acura purchase, so far I am very please. More

I had a great experience while my car was being serviced at Duval Acura. Mr. Mercado was very polite and courteous. He made recommendations for future services needed with my vehicle. The lobby area was cle at Duval Acura. Mr. Mercado was very polite and courteous. He made recommendations for future services needed with my vehicle. The lobby area was clean, neat, and equipped for me to get work done while my car was being serviced. I enjoyed the coffee and snacks available. More

Jovie was great and communicated status timely. Held a loaner for me even though I had initially told him I was dropping off. Will definitely request him again when I bring in my car next time. loaner for me even though I had initially told him I was dropping off. Will definitely request him again when I bring in my car next time. More

Duval Acura Service department is phenomenal! They make you want to keep your Acura and treat you with honesty. I have a 2004 TL that runs great and is reliable, thanks to Duval’s Service Team! you want to keep your Acura and treat you with honesty. I have a 2004 TL that runs great and is reliable, thanks to Duval’s Service Team! More

Brought my 2011 MDX in to check on a service light for trailer swerving. Did not have an appointment but was greater promptly and assisted soon there after. Not having an appointment, I left it there fo trailer swerving. Did not have an appointment but was greater promptly and assisted soon there after. Not having an appointment, I left it there for service. Was later called with the problem and estimate given for repair. Repairs were made and picked car up later that day. All were very friendly and professional. More

Arick Armenta has been my go-to service rep for years. I know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and canno know he always looks out for my best interests and understands any concerns I might have. I purchased my last three vehicles at Duval Acura and cannot imagine going anywhere else!! More