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Duval Acura - Service Center
Jacksonville, FL
569 Reviews
569 Reviews of Duval Acura - Service Center
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July 23, 2018
Great service Arick is the best service tech, explained everything to me, very professional.He went above and beyond in explaining what needed to be done before an Arick is the best service tech, explained everything to me, very professional.He went above and beyond in explaining what needed to be done before and after the repairs. More
by acura typeS
Employees Worked With
Arick Armanda
July 22, 2018
Excellent! Arick Armenta service and Professionalism was excellent! Work performed as promised and on time. Would definitely recommend Duval Acura to my friend Arick Armenta service and Professionalism was excellent! Work performed as promised and on time. Would definitely recommend Duval Acura to my friends. Will be back. More
by Hall4
Employees Worked With
Arick Armenta
July 15, 2018
Great Service The service was efficient. I picked up a loaner car and the entire process from dropping off my car etc. was very professional. When I returned to pic The service was efficient. I picked up a loaner car and the entire process from dropping off my car etc. was very professional. When I returned to pick up my car everything was great. More
by ConnieSue
Employees Worked With
July 14, 2018
Painless I was greeted by Khalil at my appointment time. He went over the planned maintenance service and pricing. They had a loaner ready for me by the time I was greeted by Khalil at my appointment time. He went over the planned maintenance service and pricing. They had a loaner ready for me by the time we wrapped up our business. Car was ready the next day on time. Check out was easy and the car was clean when I got it back. More
by sjamba9
Employees Worked With
Khalil Mercado
July 09, 2018
Oil change My service advisor Arick is very helpful. He is always there for me and my family when we needed his help. He is also very knowledgeable about the veh My service advisor Arick is very helpful. He is always there for me and my family when we needed his help. He is also very knowledgeable about the vehicle and the products. More
by Acruaforlife01
Employees Worked With
Arick Armenta
July 08, 2018
Knowledgeable staff and very courjal!! The service advisors were very nice very knowledgeable in the problem I was having with my vehicle they got straight to the point show me my options t The service advisors were very nice very knowledgeable in the problem I was having with my vehicle they got straight to the point show me my options to fix the problem and got it fixed and car back to me the same day. More
by PAUL23
Employees Worked With
July 07, 2018
Great Service Department I have been a customer of Duval Acura Service Department for 12 years. They are always courteous and efficient. They get the work done on time or so I have been a customer of Duval Acura Service Department for 12 years. They are always courteous and efficient. They get the work done on time or sooner and are very good about communication and follow up. I would highly recommend their service! More
by Dianne M
Employees Worked With
Kevin Augustin
July 05, 2018
regular service Fantastic service as always, I've purchased multiple vehicles from Duval Acura and I always bring in for regular service. I've known Jovie for years a Fantastic service as always, I've purchased multiple vehicles from Duval Acura and I always bring in for regular service. I've known Jovie for years and every time I schedule an appointment it's on time and hassle free. Nothing but good things to say about the entire operation. More
by Mark V
Employees Worked With
Jovie
July 05, 2018
Efficient and very helpful staff Brought my 2018 MDX for the first service requirement. I waited for it and was updated often on the status. A great attentive service staff with deta Brought my 2018 MDX for the first service requirement. I waited for it and was updated often on the status. A great attentive service staff with details on what was being done. I really want to recognize the lady who greeted me on arrival, outside, (wish I knew her name) and kept me informed of status and brought the car back from service to me. Really a great person and representative of the Duval image. More
by William L Kopf Sr
Employees Worked With
Greeting lady outside when I pulled in for service--Outstanding person...
July 05, 2018
Duval Acura Service Department I have worked with the Service Dept. at Duval Acura for 11 years. Every visit I get more than I expected. They are expedient, knowledgeable, friendl I have worked with the Service Dept. at Duval Acura for 11 years. Every visit I get more than I expected. They are expedient, knowledgeable, friendly, accommodating, always fix the issue and you can make an appt. or most often, I just call moments before I go and they welcome me. THE BEST DEALERSHIP SERVICE DEPT. I HAVE EVER ENCOUNTERED. They are also making improvements every day. Merrick Wade is making a difference to an already smoothly running experience. More
by Margaret Bartlett
