Duval Acura - Service Center

Excellent Service From the minute I got there, I was greeted very nicely and guided to my service agent, Kahlil. He explained the service to be performed thoroughly and From the minute I got there, I was greeted very nicely and guided to my service agent, Kahlil. He explained the service to be performed thoroughly and professionally. Kahlil kept me posted on the progress and the service was completed on time. Great crew! More

Personable, helpful Brought my vehicle in for routine servicing. Voiced my concerns regarding my battery and tires. Was planning to be there for a good 3+ hours to wait, Brought my vehicle in for routine servicing. Voiced my concerns regarding my battery and tires. Was planning to be there for a good 3+ hours to wait, but Jovie was able to get me a loaner car at the last minute. Nice not to be able to get some errands done during the day while my car was being serviced. Had a good experience. More

Duval Acura Very knowledgeable staff. They make you feel like you are their #1 concern. Loved the customer waiting area. They serve coffee, tea, water, sodas and Very knowledgeable staff. They make you feel like you are their #1 concern. Loved the customer waiting area. They serve coffee, tea, water, sodas and snacks. My car was ready on time and the price was as stated. I love being able to obtain a loaner car even though it is a bit tempting to upgrade. More

Accommodating Experience Though it was a service visit, Acura sales person Anthony Lewis always takes the time to say hello when he sees me. there. It's good to work with the Though it was a service visit, Acura sales person Anthony Lewis always takes the time to say hello when he sees me. there. It's good to work with the same/similar staff when I visit. Good retention factor. More

Great customer service I arrived as scheduled for my appt and was greeted promptly. My car was ready at the agreed upon time and the cost was as indicated. I have done busin I arrived as scheduled for my appt and was greeted promptly. My car was ready at the agreed upon time and the cost was as indicated. I have done business with Acura for almost 30 years and had service managed by Khalil Mercado for a large part of that time. He is most knowledgeable and professional in all of our dealings. I would highly recommend him as your primary contact person as well as Duval Acura More

A-1 Service The service at Duval Acura was quick, I was in and out in about an hour and a half. Comfortable waiting area with coffee and snacks. The service at Duval Acura was quick, I was in and out in about an hour and a half. Comfortable waiting area with coffee and snacks. More

Excellent experience Kevin is the best he always provide great information I always feel comfortable leaving my car with Acura Work with Kira for the first time and she d Kevin is the best he always provide great information I always feel comfortable leaving my car with Acura Work with Kira for the first time and she did a very good job More

Professional and Courteous I have always been pleased with the level of service given on my Acura. From purchasing to service, I have not had any problems getting the informati I have always been pleased with the level of service given on my Acura. From purchasing to service, I have not had any problems getting the information or repairs needed. Thank you. More

Good Experience on Timing Belt I recently changed the time belt @Duval Acura. I worked with Arick, it is really great experience. He went through the necessary just needed. Helped s I recently changed the time belt @Duval Acura. I worked with Arick, it is really great experience. He went through the necessary just needed. Helped save some money. More

Professional Excellent service and vehicle repair was completed on a timely manner and Jovie contacted me to inform me of the issues and the steps needed to correc Excellent service and vehicle repair was completed on a timely manner and Jovie contacted me to inform me of the issues and the steps needed to correct the problem. More