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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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November 25, 2018

Great service!! Arick was an amazing partner. He was patient and made sure my issues were corrected. Arick has always gone above and beyond when I came in for help. More

by Katbuck2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
November 22, 2018

Most trusted Advisor Jovie Quinto Jovie takes care of us with every appointmenr. Most trusted and knowledgeable advisor. Purchased two cars at this dealership and all have been servi More

by Souriya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jovie Quino
November 21, 2018

Exceeds expectation Diagnosed the problem and saved me time and money! Jovie was exceptional with communication and the lead service tech in diagnostics was above and bey More

by Kampstylz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie
October 11, 2018

Friendly and quick Everyone was friendly and my car was done in a very timely manner. This was my first time getting my car serviced on my own and they made it very simp More

by mfz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Nov 16, 2018 -

Duval Acura responded

Thank you!

October 06, 2018

Customer service Great customer service. Would definitely reccomend and come back for my next service in the future. Wait time was not long either in and out with in a More

by Ambermarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Duval Acura responded

Thanks for the feedback!

October 05, 2018

Excellent service, right on time. I have been working with Arick for four years now and he has provided excellent advice on both routine service and the one occasion where I had a seri More

by Ralph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Arenta
Oct 10, 2018 -

Duval Acura responded

We are honored and appreciate the recommendation!

October 04, 2018

professional, quick service, excellent waiting area In and out in the time I was given. A little pricey for an alternator ($790) but a good warranty. I really enjoyed the waiting area, More

by Green, K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2018 -

Duval Acura responded

Thank you!

October 04, 2018

Duval Acura Service Dept. I have been a client of Duval Acura since 2002 across 8 vehicles. Their service is without equal and I do not hesitate to recommend them. More

by PJS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayrick Armenta
Oct 10, 2018 -

Duval Acura responded

We appreciate your loyalty. Thank you!!

October 03, 2018

Excellent Service I have owned my Acura for 10 years and will not take it anywhere except Duval Acura for service. The service team is amazing! Thank you Kevin Agustin More

by Smiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Oct 10, 2018 -

Duval Acura responded

We are happy to be of service. Thanks!

September 24, 2018

31000 mile B12 service As always, Arick provide excellent service on my 2017 TLX. My next car will be an Acura from Duval Acura, where we always get excellent and fair servi More

by Ldvjax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Sep 25, 2018 -

Duval Acura responded

We are so glad to hear it. Thank you!

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