Duval Acura - Service Center

Warning light Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate ap Had unusual electric charging light. Duval ran diagnostics and loaded a software patch. No further work required Was able to make an immediate appointment to resolve issue. As always, Duval personnel treated me very professionally and courteously. They were very interested in resolving my issue and were very willing to listen to my issue. As is always the case, Kevin in service department was extremely efficient, professional and very courteous. Kevin is never in a hurry but always listens and discusses my issue. Kevin always discusses my issue until he understands my issue thoroughly. I am owner of 2 Acura's and have never allowed anyone to provide service but Duval. Kevin is a big reason for this decision as I have confidence in his ability to understand my issues. More

Great as always Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfi Kevin is an asset to the company and have always showed great professionalism, attention to details as well as insuring that his customers are satisfied. Great individual to work with. More

The Best! We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic We have been dealing with Duval Acura for a very long time. The dealership is by far the best. The service department is the best. Aerick is fantastic! More

Excellent Service As always, my service experience was handled in the manner I expect to receive from Jovie and the Acura service department. The service on my vehicle As always, my service experience was handled in the manner I expect to receive from Jovie and the Acura service department. The service on my vehicle was completed on time and Jovie is a consummate professional and very thoughtful. More

Great Service The Rep was very professional and the Job was completed on time. Kevin kept me informed and recommending things that would need to be done next visit. The Rep was very professional and the Job was completed on time. Kevin kept me informed and recommending things that would need to be done next visit. More

Excellent Service The drop off and pick up processes have been streamlined to perfection. I was In and out in minutes with services and costs explained in detail. The drop off and pick up processes have been streamlined to perfection. I was In and out in minutes with services and costs explained in detail. More

MDX service at Duval Acura Thank you Jovi Quinto and the rest of your technicians for repairing my 2009 MDX. Excellent service and repair. My vehicle had a new rack and pinion i Thank you Jovi Quinto and the rest of your technicians for repairing my 2009 MDX. Excellent service and repair. My vehicle had a new rack and pinion installed. More

The service was excellent...as it usually is. I have little to add. My service rep, Arrick Armentia does an excellent job in terms of contact, communication and honest advice and feedback. I ha I have little to add. My service rep, Arrick Armentia does an excellent job in terms of contact, communication and honest advice and feedback. I have come to trust Arrick and his straightforward approach to customer service. More

First Service for this RDX We went in for a first service since purchasing our new RDX...this is our 5th Acura...u can count on the performance of an Acura. This service was ve We went in for a first service since purchasing our new RDX...this is our 5th Acura...u can count on the performance of an Acura. This service was very timely and Kevin couldn’t have been more professional. More

BEST and Most Trusted Advisor Arik A. I have been coming to Duval Acura for years and I have never been disappointed. Came in for service on Saturday and of course Arik was timely and gre I have been coming to Duval Acura for years and I have never been disappointed. Came in for service on Saturday and of course Arik was timely and greeted me with a smile. Arik is a great service advisor and his knowledge and the time he takes with his customers is outstanding. I place a great deal of trust in this dealership and I am never disappointed. Thank you for all the hard work and dedication that Arik provides. More