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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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December 31, 2018

Oil change and replace brakes The service was great as usual explained what the cost were and they were accurate. Went over everything that was reformed provided a loaner while doi More

by Randy32542
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Duval Acura responded

Thank you

December 30, 2018

Honest service I really appreciate Kevin's honesty on what services duval Acura would be able to preform on my 2012 C250 Mercedes- Benz, Thank you all. More

by Stunner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2018 -

Duval Acura responded

You are most welcome!

December 30, 2018

B13 Service I called around 1:00 PM and Kevin was able to get me in at 3:00 PM. I was greeted very quickly and was assisted within minutes. As usual, great serv More

by LouLou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Augustin
Dec 31, 2018 -

Duval Acura responded

We look forward to seeing you on your next visit.

December 30, 2018

Great Service Arick Armenda Is the best Service Writer I’ve had. He’s extremely polite and keeps you informed of all details of your service visit. More

by JC84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenda
Dec 31, 2018 -

Duval Acura responded

Thank you so much!

December 29, 2018

Awesome experience Khalil was outstanding and very professional. He did his research on my contract with the MDX and had all of the paperwork ready when I arrived. Excel More

by Camsu14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Mercado
Dec 31, 2018 -

Duval Acura responded

We look forward to serving you again. Thank you.

December 29, 2018

Great service! I was referred to Duval Acura by a co-worker who uses them for two vehicles. My experience was just as great as they told me it would be. I liked sett More

by BB McGhee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Dec 31, 2018 -

Duval Acura responded

We are so glad to hear this!

December 29, 2018

Always a great experience. I've been a customer of Duval Acura for over 12 years, with three different cars, and have never had a less than outstanding experience. More

by dkdjad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Dec 31, 2018 -

Duval Acura responded

We are honored. Thank you for your loyalty.

December 29, 2018

Arick is the Best!! As usual was a great visit, Arick is an awesome specialist and the prices were fair. I waited on they nice lobby that really have EVERYTHING, and the More

by tgnunes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Dec 31, 2018 -

Duval Acura responded

We are glad to hear it. Thank you.

December 28, 2018

Great service, always. Been going to Duvsl since 2001 Never gave me a reason to go elsewhere! Merrick Wade is the best! Arrick and the rest of the crew always do me righ More

by Kuwull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arrick
December 28, 2018

Great service and honest advisors. I only get my vehicle serviced here and never have an issue prompt and courteous service. I always come back, good service department and advisors. More

by Tee19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aerick A.
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