Duval Acura - Service Center

Efficient and timely service visit. The whole process from beginning to end was carried out in a very professional manner. Some of the high points. Warm greeting in the service driveway. The whole process from beginning to end was carried out in a very professional manner. Some of the high points. Warm greeting in the service driveway. Service write up done in professional manner with complete sense of honesty. Time estimate for work to be completed was right on. Waiting room is very comfortable. Updates on service progress are appreciated. Check out process was done in timely and efficient manner. More

Service outstanding MDX broke down and had towed to Duval Acura. Talked to Kevin to explain problem (multiple messages about engine), he gave suggestions and said to ha MDX broke down and had towed to Duval Acura. Talked to Kevin to explain problem (multiple messages about engine), he gave suggestions and said to have it towed in. He was very helpful and accommodating. Software updated and was able to pick up next day. Excellent service. More

Outstanding service each and every time I get one of three vehicle serviced by Duval Acura always looking for discounts available guarantee quality work thank you service each and every time I get one of three vehicle serviced by Duval Acura always looking for discounts available guarantee quality work thank you More

Needed new motor mounts I really appreciate how I never have to wait for service. Everyone so professional and I feel a complete sense of honesty. Acura is really good abo I really appreciate how I never have to wait for service. Everyone so professional and I feel a complete sense of honesty. Acura is really good about giving you a loaner car, which is very important. You have stress while they are working on your car. More

Outstanding service department! Unbelievable service from the point that I pulled into the service lane, wonderful communication from Arick! car was completed exactly when I was tol Unbelievable service from the point that I pulled into the service lane, wonderful communication from Arick! car was completed exactly when I was told it would be, and a courtesy wash. I could not be happier with my experience. I will definitely return to have my Acura serviced again and will never go to any other dealer. More

Fantastic as usual Timely, friendly and good work, as usual. Arik, my service advisor is always on top of the details. Had a battery issue and was covered by warranty Timely, friendly and good work, as usual. Arik, my service advisor is always on top of the details. Had a battery issue and was covered by warranty More

Amazing Service Experience- Jovie and Steven This was my first time at the Duval Acura Dealership and all I can say is the service department is amazing. I came in without an appointment and got This was my first time at the Duval Acura Dealership and all I can say is the service department is amazing. I came in without an appointment and got my car serviced in under an hour with a wash and vacuum! Jovie was very transparent and honest about getting the most bang for my buck. More

Routine service Arick does a great job of explaining what is scheduled to be done, ensuring that the work gets done in the timeframe promised and for the price quoted Arick does a great job of explaining what is scheduled to be done, ensuring that the work gets done in the timeframe promised and for the price quoted. When completed he thoroughly reviews the details of the service performed. He has a great demeanor and focuses on attention to customer service and satisfaction. More