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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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March 07, 2019

Great service ! Fast friendly service as always ! My wife and I have been customers for over 23 years and we enjoy the people and great service more than ever ! More

by Jmoneo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Merrick, Jovi Aric
March 03, 2019

Great service Arick Armenta is one of my favorite people to contact for service on my Acura. He did a great job as always. Now I can rest assured that my Acura is More

by AcuraForLife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Mar 05, 2019 -

Duval Acura responded

We are so glad. Thank you!

March 02, 2019

Thank You!! Duval Acura continues to have excellent customer service!!! When you enter the building until the time you leave, each department continues to greet a More

by willtm21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : One of my favorite people to contact for my car problem needs. Simply amazed at his performance.
Mar 05, 2019 -

Duval Acura responded

We appreciate it. Thank you!

February 27, 2019

Always a great service experience Duval Acura service department is great to work with. Always a pleasant experience. Detailed work and they get things done in a timely manner. Taking More

by kellyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Mar 05, 2019 -

Duval Acura responded

We are so glad to hear this. We look forward to seeing you on your next visit.

February 27, 2019

Satisfactory The service department does an excellent job of scheduling service, and seeks to insure that the service is carried out in an expedient timeframe. Add More

by RevRich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Duval Acura responded

Thanks for this feedback.

February 23, 2019

Easy to work with Everyone in the service center is welcoming, friendly, and easy to work with. They are always upfront with you about the cost of service and service i More

by Cmg7382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 05, 2019 -

Duval Acura responded

Thank you!

February 22, 2019

gold star attention I have enjoyed my RLX and every visit to the dealer for after sale needs. Every visit we have been treated with professionalism and we have been tre More

by rapidrlt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Agustin
Mar 05, 2019 -

Duval Acura responded

We are honored and it is always a pleasure to serve you.

February 21, 2019

Five Star Rating Jovie Quinta goes out of his way to provide excellent service! He is always available to discuss what is going on with my Acura and assists me to pri More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 05, 2019 -

Duval Acura responded

Thanks! That is great to hear!

February 20, 2019

Service survey Friendly staff and service is always satisfactory. They take time to let us know what parts required changing or taken care of. Waiting room is comfor More

by Sofia Parveen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 05, 2019 -

Duval Acura responded

We are glad you had a good experience with us. Thanks Sofia.

February 17, 2019

Only the best service here Great service. Everyone is very professional and helpful. They make sure you’re well taken care of and keep you updated on how the service is going More

by Eureka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Mar 05, 2019 -

Duval Acura responded

Thank you!

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