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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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April 06, 2019

Addressed safety recalls and standard maintenance. Service was done in a timely manner and they buffed out car finish so it looked brand new. Khalil kept us informed on the progress of our service and More

by Genac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2019

Service department does a good job. Jovie knows what to do & keep update me with Current information on progress of repair. The area is nice & clean More

by Borish
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
April 01, 2019

ALWAYS great service! I have dealt with Duval Acura since 2002. Their service department has NEVER let me down, in any way, shape or form and the great people at Duval Acur More

by Kuwull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great service with a smile Duval Acura always gives excellent service. In addition to some work that needed to be done on my car, I decided to go ahead and have it detailed. I More

by marion123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOVIE B. QUINTO
March 31, 2019

Great, courteous, timely service. The service advisor was knowledgeable. Service done correctly. Courteous treatment.. service advisor was friendly and work was done faster than ori More

by Blzckie6692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2019

Alignment Kevin was able to schedule the service I needed the same day and had me out of there in about an hour. I called him last minute and he was awesome. K More

by 2014Acura TL!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Augustin
March 30, 2019

Excellent Service Service with a smile. Jovie goes Above and beyond and always give you detail information on what's need to be done and what's done in regards to your More

by ShirmelF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
March 24, 2019

Excellent Customer Service Duval Acura provided excellent service for my TLX and the work was completed on time. Also received outstanding customer service from Service Consulta More

by jabresnan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
March 20, 2019

Service The best Thanks to khalil 25000 miles service Tlx model Switched from orange park acura Loaner car given Air bags replaced Factory recall More

by Mylapore43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil
March 14, 2019

Service 08 Acura MDX The service that i received from Duval Acura was GREAT! Everyone was nice and friendly. I had alit if work done and they got my vehicle back to me in More

by Sundunn427
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
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