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Duval Acura - Service Center

Jacksonville, FL

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569 Reviews

569 Reviews of Duval Acura - Service Center

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May 05, 2019

Great and Friendly Service Every visit to duval Acura is always great the staff is very attentive from the moment you walk in the door. They explain what needs to be done and More

by Rdriggz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you!

May 05, 2019

Great customer service I have been working with Jovie for years and am never disappointed with his customer service. From the moment you walk in the door, the staff is frien More

by Tmbers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
May 31, 2019 -

Duval Acura responded

It is always a pleasure to see you!

May 03, 2019

Quick, Courteous Service I had my regular scheduled service today. Felix was extremely polite, explained everything thoroughly and most importantly got me in and out quickly. More

by ESpencer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are so glad. Thank you!

May 02, 2019

Great service This is a dealership that you can trust. I take all my cars to Duval Acura for Service. They don’t try to get you to get things done that you don’t re More

by Yvonne @ Ole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We appreciate your loyalty. Thank you.

May 01, 2019

A Required Safety Recall Event plus Routine A1 Service The service and the waiting area amenities were more than adequate as usual. The processes were completed in good time while I relaxed in the waiting More

by Carley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Graham
May 31, 2019 -

Duval Acura responded

We are glad to hear this. Thank you.

May 01, 2019

A Required Safety Recall I am just a very satisfied customer coming to Duval Acura. My service advisor Arick A. has always been very respectful and efficient. I can truly te More

by DM13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Duval Acura responded

Thank you!

April 30, 2019

Comfortable My 20yr old daughter brought the car in for oil change. She said Mr. Hernandez was very nice and informative without pushing things not needed at this More

by MD28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

We are honored. Thank you.

April 29, 2019

Fast Service He provide with a good quality service, the waiting time was the time he said it wold be, i recommend duval acura to all my friends. More

by Manuel3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 29, 2019

Oil change My vehicle was in need of an oil change on this visit. Happy with the service provided. I would recommend Duval Acura to others for both sales and ser More

by 2014Acura TL!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FELIX M. DIAZ HERNANDEZ
May 31, 2019 -

Duval Acura responded

Thank you

April 27, 2019

Oil and filter change I was booked right away, greeted right away, treated very important, service was fast, good price, Felix was very accommodating. I also love Merrick. More

by JasmineDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MERRICK WADE
5.0
This rating includes all reviews, with more weight given to recent reviews.
ARICK D. ARMENTA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JOVIE B. QUINTO, FELIX M. DIAZ HERNANDEZ
Jun 11, 2019 -

Duval Acura responded

Thank you!

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