Duval Acura - Service Center

awesome! My salesman Mr. Lewis and service advisor Mr. Armenta was awesome. If only you had all Mr. Lewis and Mr. Armenta I am quite sure if you are not alrea My salesman Mr. Lewis and service advisor Mr. Armenta was awesome. If only you had all Mr. Lewis and Mr. Armenta I am quite sure if you are not already, you would be the best all around car dealership in Jacksonville. So thank you and thank you Mr Lewis and Armenta for a stress and worry free experience. Great job and job well done. More

Regular maintenance for MDX 2011 I have visited for A15 maintenance for MDX 2011, they also recommended for brake pads replacement. Khalil took care off me. He also provided some disc I have visited for A15 maintenance for MDX 2011, they also recommended for brake pads replacement. Khalil took care off me. He also provided some discounts. overall good experience. it is much better than other place. More

Top Notch Service This dealership has a history of exceeding my expectations. The staff is always helpful and readily available to assist no matter the ask. Duval Acura This dealership has a history of exceeding my expectations. The staff is always helpful and readily available to assist no matter the ask. Duval Acura has a customer for life in me. More

Felix Diaz-Hernandez Felix was great - very polite, professional and informative. He's a real asset to your dealership. This is the kind of customer service experience th Felix was great - very polite, professional and informative. He's a real asset to your dealership. This is the kind of customer service experience that makes you look forward to your next visit. Thank you. More

Felix was great! Felix was awesome. I called last minute to get my car’s oil changed and he was able to get me scheduled that day! Service was fast and easy, thank you Felix was awesome. I called last minute to get my car’s oil changed and he was able to get me scheduled that day! Service was fast and easy, thank you! More

Felix was extremely helpful! Felix was very pleasant and extremely helpful for getting me the paperwork I needed for a past lease agreement. The best customer service I’ve ever ha Felix was very pleasant and extremely helpful for getting me the paperwork I needed for a past lease agreement. The best customer service I’ve ever had when calling Duval Acura’s dealership. I will be sure to ask for Felix every time. Thank you again you’re great! More

Khalil is great! I was immediately greeted at the service lane. Khalil was the Service Advisor who helped me. He was friendly and thorough with respect to Service opt I was immediately greeted at the service lane. Khalil was the Service Advisor who helped me. He was friendly and thorough with respect to Service option. My car was quickly service and complimentary wash.. Arick another Service Advisor assisted me with service bill thoroughly going over everything that was done... Two thumbs up. More

Great service I highly recommend Duval Acura and Jovie Quinto for your service needs. I had a bad battery and Jovie fit me in to his Saturday and covered it under I highly recommend Duval Acura and Jovie Quinto for your service needs. I had a bad battery and Jovie fit me in to his Saturday and covered it under Acura’s warranty. While we were waiting, we got a new MDX also and Chris Cramer was great to work with, he was very patient and easy going and we never felt pressured. More

This place is the bomb! ! ! I get the royal treatment from Bobby Baucan and the staff when I walk into the dealership. I believe Bobby is way over due for a raise, hopefully thi I get the royal treatment from Bobby Baucan and the staff when I walk into the dealership. I believe Bobby is way over due for a raise, hopefully this message will help you give him what he deserves. Thank you once again. Thomas C. Kando More

Satisfied 1st Time Service Customer! Dealership's Service Dept was recommended by a friend, so I brought my 2014 MDX in for maintenance. Arick Armenta was my Service Adviso, and he was gr Dealership's Service Dept was recommended by a friend, so I brought my 2014 MDX in for maintenance. Arick Armenta was my Service Adviso, and he was great to work with. The services requested were performed to my satisfaction, and Arick was very professional, knowledgeable, and thorough in explaining what work was done, and also what I need to do ove the next few months from a vehicle safety standpoint. (Battery, Brakes all around) Very pleasant experience! More