Duval Acura - Service Center

Great service Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dea Khalil and Casey are the best service advisors anyone can ask for. They have been my service guys for 10 years. I followed them from another Acura dealership. They are very honest and trustworthy. I recommend this dealership because of them. They are the reason I still buy Acura cars. More

Great attentive service. Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! Ed and Khalil made us feel comfortable and answered all of our questions. They are the reason we will service our RDX at Duval Acura! More

Exceptional Service Every Time From the day we bought our Acura, we have received nothing short of excellent service. Every time we come in for routine maintenance or repair, we ha From the day we bought our Acura, we have received nothing short of excellent service. Every time we come in for routine maintenance or repair, we have been taken care of. We love working with Arick Armenta. He is ready for us upon arrival every time. Thank you for such a quality experience! More

Friendly efficient service team I brought my vehicle in for a recall service. I had never been to this dealership- I live almost an hour away and get service through a local shop wit I brought my vehicle in for a recall service. I had never been to this dealership- I live almost an hour away and get service through a local shop with certified mechanics fro convenience and their awesome service. The folks here were quick, efficient, and friendly. I was given every detail of what to expect up front, all my questions were answered without reservation, and the work was completed even ahead of schedule. When I was given the news my vehicle was ready, it was pulled up as soon as I handed back the loaner. I was able to continue my day with time to spare. More

Excellent service as always , provided by Arick Armenta ! Had to have my son's air compressor replaced and, as usual with any service on any of our cars , Arick went above and beyond to make the experience a Had to have my son's air compressor replaced and, as usual with any service on any of our cars , Arick went above and beyond to make the experience a good one ! More

Service and wait times were exceptional I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleas I have done business with Duval Acura since Khalil Mercado began his employment there. He is by far the most accommodating person I have had the pleasure of doing business with and I have owned Acuras since 1989 and Khalil for the past 10 years. His knowledge and professionalism and style of explanation are truly wonderful. I have Peace of Mind in all my business dealings with him More

Great Service I had to bring my vehicle in for a recall. Scheduling was so easy, and the staff went above & beyond to make it a smooth experience. I had to bring my vehicle in for a recall. Scheduling was so easy, and the staff went above & beyond to make it a smooth experience. More

GREAT SERVICE AT REASONABLE PRICE Casey greeted me right away and reviewed the maintenance on my MDX making sure my car received the required service. He was very professional and cou Casey greeted me right away and reviewed the maintenance on my MDX making sure my car received the required service. He was very professional and courteous. More

Service Department is the best New Car Sales Tool It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "fin It is rare where the company team of professionals is so well "Tuned". Each time I get my service done is like checking into a Trump Hotel, the "finest customer service on the planet". On arrival I was met with a young lady that was sure to greet me and knew my name and assisted me in transition to the loaner. It started with the relationship of trust the Merrick has brought to the team you have fantastic individuals like Jovie that carry the relationship to new levels. When my service representative Jovie was not available for my picking up my vehicle, he assigned a "seamless" transition with one of his teammates that promoted professionalism I have grown to be more appreciative each time I visit the dealership for service. It is this relationship that will insure when I am ready for a new Acura that Duval Acura on Atlantic Blvd is the only place I would go. More

Superior Service department! Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my Arick is a first class service advisor! Great customer service; Always helpful and regarding the service of our MDX. Would recommend to any of my friends! More