Duval Acura

Wonderful Experience Since buying my vehicle used from Duval Acura I have had it serviced 3 separate times for electrical issues and some issues with the tires, nothing ma Since buying my vehicle used from Duval Acura I have had it serviced 3 separate times for electrical issues and some issues with the tires, nothing major. The service team has been incredible every time! The purchase process was wonderful too, working with Mr. Higgs was a pleasure. I really can't say enough about Arick in the service department though. He has helped me every time and is always very kind and helpful. I will absolutely be using this service center for my vehicle going forward and would recommend working with any Duval dealership based on my experiences with Duval Acura. More

Hector Casaneda/Acura Rating I was very impressed with the overall service provided at the dealership. The "no haggle" philosophy really goes a long way. Hector Casaneda made the I was very impressed with the overall service provided at the dealership. The "no haggle" philosophy really goes a long way. Hector Casaneda made the experience as smooth as silk and was not pushy in the least. I would recommend Hector and Duval Acura to all of my friends. More

My Buying Experience I had a very positive experience with the sales person, Paul Smith. I was also very impressed with the " Duval Difference " business technique. It is I had a very positive experience with the sales person, Paul Smith. I was also very impressed with the " Duval Difference " business technique. It is a time saver, and takes the pressure off the auto shopping experience. More

Second Experience, same as the First! Bought a vehicle over a year ago from the dealership and enjoyed the no haggle and laid back experience. Decided to go back when we started looking t Bought a vehicle over a year ago from the dealership and enjoyed the no haggle and laid back experience. Decided to go back when we started looking to trade in our other vehicle and found the experience was still enjoyable and very easy! Prices on the vehicles were either comparable to similar vehicles in the area or below and trade in value was $2000 above what another dealership offered. I won't be going to another dealership the next time I need a vehicle and would highly recommend all of the Duval Dealers for their experience, service, and knowledge. More

Reasons to come back. Service rep and mechanic were courteous and direct. They were assisting my father, who is a senior citizen, and he felt like he was treated respect Service rep and mechanic were courteous and direct. They were assisting my father, who is a senior citizen, and he felt like he was treated respectfully and with honesty. More

Excellent customer service. Very streamlined systema-no duplicate paperwork-everything is in the computer. Check in with one person and check out and pay with same person. Jovie was my service advisor an duplicate paperwork-everything is in the computer. Check in with one person and check out and pay with same person. Jovie was my service advisor and he was excellent. More

The service advisor said the power steering pump was replace but the service report said a pump kit was installed. I assume the power steering pump was refurbished. They handled the work very quickly. replace but the service report said a pump kit was installed. I assume the power steering pump was refurbished. They handled the work very quickly. They washed my car after the service, great! More

Awesome!..... dropped it off on a friday,....... got a loaner and was back in my car by mid- afternoon on Sat. Car is going back when it needs service again! loaner and was back in my car by mid- afternoon on Sat. Car is going back when it needs service again! More

My son was visiting for the weekend and we had a very short time to get his car serviced. Duval Acura was able to fit us in and provide the service in the limited time available. We have nothing but go short time to get his car serviced. Duval Acura was able to fit us in and provide the service in the limited time available. We have nothing but good things to say about the service provided and the helpfulness of the service staff. Keep up the good work. More

I always feel that your service department always does all it can to make sure I leave with a smile...the "death" of my RDX's air conditioner compressor put me into depression...but, right on target, Eddi all it can to make sure I leave with a smile...the "death" of my RDX's air conditioner compressor put me into depression...but, right on target, Eddie and Jovie went out of their way to help me out...I left with a smile, happy to have air working well and at a cost I considered more than fair...what a team!...Maggi Penn More