Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Duval Acura
Jacksonville, FL
1,068 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,068 reviews
March 08, 2020
Always a pleasure working with Jovie and Duval Acura! Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. Staff is very personable and never makes you feel rushed. Loaner car is also a great perk when needed. More
by KHaynes
Employees Worked With
ARICK D. ARMENTA, JOVIE B. QUINTO
March 08, 2020
Incredible service department. Professional, trustworthy, and timely staff who go the extra mile to ensure my car is at its best. The only place I trust with my vehicle. and timely staff who go the extra mile to ensure my car is at its best. The only place I trust with my vehicle. More
by Brian D.
Employees Worked With
PHILIP C. GRAHAM, EDMOND L. SANDOVAL
March 04, 2020
I highly remember Duval Acura if you are in the market for a new or preowned vehicle. Roger, my sales associate, was very professional and knowledgeable throughout the process. Having 7 years experience, for a new or preowned vehicle. Roger, my sales associate, was very professional and knowledgeable throughout the process. Having 7 years experience, Roger will have you in and out with the vehicle you want in no time. More
by Kyle
Employees Worked With
ROGER C. SLAVENS
March 03, 2020
I have a 2006 TSX and I was treated as if it as a 2020 car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister car. Very Impressive with the Service and I can Only think that my Next Car will also be an Acura. I learned of the Acura Quality from my kid sister that had owned a few one after the other in the DC/Maryland Area. Long Live Acura, specially Duval Acura in Jacksonville, FL. Thank You Guys for your Service... Top Notch I must add. And I will bring my Vehicle for some Recommended Repairs pretty soon. More
by hector_martinez
Employees Worked With
ARICK D. ARMENTA
March 01, 2020
Great service as always! Casey took great care of me and my Honda CRV from the beginning to the end. Duval Acura is priced very competitively and the service is great on top o Casey took great care of me and my Honda CRV from the beginning to the end. Duval Acura is priced very competitively and the service is great on top of that. I would recommend the dealership to anyone. More
by DWR010907
Employees Worked With
MERRICK WADE, PHILIP C. GRAHAM
February 29, 2020
As always I received excellent and courteous service at Duval Acura! The staff took great care of my car and me. I go back year after year knowing everyone at Duval Acura will treat me well! Duval Acura! The staff took great care of my car and me. I go back year after year knowing everyone at Duval Acura will treat me well! More
by mel
Employees Worked With
JOVIE B. QUINTO
February 29, 2020
It was a great experience. Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave m Casey was so helpful. The service department at Acura is always prepared to greet me and talk to me about my car's service. I can confidently leave my car in their hands and head off to work with no worries. More
by zamoravanessa
Employees Worked With
Casey
February 28, 2020
Prompt efficient service performed. There were no delays or surprises. I am very happy with the service. The service technician was very knowledgeable and helpful. One negative about the dealer is the cons or surprises. I am very happy with the service. The service technician was very knowledgeable and helpful. One negative about the dealer is the constant stream of surveys. Multiple surveys per visit is ridiculous. More
by Why
Employees Worked With
JOVIE B. QUINTO
February 28, 2020
Duval Acura is the best. Absolutely amazing people from the time you walk in until you walk out. They always go above and beyond. All around great people. the time you walk in until you walk out. They always go above and beyond. All around great people. More
by anthony
Employees Worked With
KHALIL R. MERCADO CORREA
February 28, 2020
As a visitor and car from New York I was impressed by the greeter and the service representative. Both were very courteous and helpful. The service representative explained the service process and took care greeter and the service representative. Both were very courteous and helpful. The service representative explained the service process and took care of my needs. Overall this was an excellent service experience. More
by Vincent Boreland
Employees Worked With
PHILIP C. GRAHAM
