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Duval Acura

Jacksonville, FL

4.8
1,068 Reviews

11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

March 19, 2020

I have always been treated well at this dealership. That’s why I returned. I previously owned a 2008 MDX. I presently own a 2018 MDX. More

by Sharon and Bob
Recommend Dealer
Yes
Employees Worked With
KHALIL R. MERCADO CORREA
Mar 20, 2020 -

Duval Acura responded

Thank you Sharon and Bob. We love to hear great reviews from our repeat customers.

March 17, 2020

Exactly what I asked for, just a brake job! I dropped my car off, asked for a verbal ballp[ark estimate, and when I go the car back that afternoon, before rush hour as requested, my car had new More

by bmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
Mar 18, 2020 -

Duval Acura responded

Glad to hear you had a great experience bmann with our service department. We strive every day to provide the best customer experience.

March 17, 2020

Oil change, tire rotation Fast and efficient. Car was clean upon return. Tire pressure adjusted and light finally off after having it checked at a previous dealership. Very h More

by karen.raynor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
Mar 18, 2020 -

Duval Acura responded

Thank you Karen for choosing Duval Acura for your service needs. We appreciate the 5 star praise.

March 17, 2020

Excellent customer service! I would absolutely recommend stopping by there for a vehicle purchase! The process of getting this new MDX was seamless, and thoroughly explained. Cain Pierce was an amazing sale More

by jaglancer23
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder, R BINRASHED, SEAN CANTLON, CAIN PIERCE, ARICK D. ARMENTA, CHRISTOPHER L. FORD, JOE CUTAIA, Prime Response, Nancy Toman
Mar 18, 2020 -

Duval Acura responded

Thank you jaglancer23 for all the high praise. You are a shining example that the Duval Real Deal is the best customer experience.

March 14, 2020

Always a pleasure Thank you Khalil for the great service, not just the Acura but treating my family as if they were yours. Truly a quick and pleasant experience. More

by jamesreynolds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder, KHALIL R. MERCADO CORREA
Mar 16, 2020 -

Duval Acura responded

Great to hear you had a wonderful experience James in our service department. We strive everyday to provide the best customer experience.

March 13, 2020

Throughout the whole process I was blown away by how smoothly the team (Cain, Joe, Will and R) made this transition for me! I could not have asked for better service. Thanks Duval Acura for getting me i More

by Thomsmx
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, WILLIAM D. ISOM, CAIN PIERCE, JOE CUTAIA
Mar 16, 2020 -

Duval Acura responded

Thomsmx, the Duval Real Deal works and your review is shining proof. Thanks for the 5-stars!

March 11, 2020

GREAT Service advisor Arick did not keep me waiting. A beautiful loaner car was ready for me.... they finished and called they didn't try and sell me any More

by FKRJCR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ARICK D. ARMENTA
Mar 13, 2020 -

Duval Acura responded

Great to hear you had an exceptional experience FKRJCR in our service department. Arick is 5-Stars in our book, too.

March 10, 2020

Great service by Jovie Always have a great experience with Jovie. He always give wonderful customer service. I enjoy working with him. He answers question and aims to get t More

by keene.tammara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOVIE B. QUINTO
Mar 11, 2020 -

Duval Acura responded

Tammara, we love to hear great feedback on our team members. Jovie is a 5-star asset to our service department. Thank you for the positive review.

March 08, 2020

Excellent buying experience This was my best car shopping experience of all time. Anthony Lewis was knowledgeable, professional, and courteous. I hate car shopping but Anthony More

by map37
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, ANTHONY V. LEWIS
Mar 09, 2020 -

Duval Acura responded

The Duval Real Deal paid off for you. Anthony is a star for our team.

March 08, 2020

My salesperson was Awsome. Even after my original offer was declined by the finance manager. Caine kept working to find the right numbers to make the sale. I appreciated that. Great job Cain! More

by troyll45.tl
Recommend Dealer
Yes
Employees Worked With
R BINRASHED, CAIN PIERCE
Mar 09, 2020 -

Duval Acura responded

We always aim to provide the best customer experience. We look forward to your next visit.

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