Duval Acura

This was the by far the best car buying experience I’ve ever had. Mr. Roger was simply amazing. I saw a vehicle I wanted online. It hadn’t come in yet, but as soon as it arrived Mr. Roger let me know and I ever had. Mr. Roger was simply amazing. I saw a vehicle I wanted online. It hadn’t come in yet, but as soon as it arrived Mr. Roger let me know and I left with my vehicle the same day. Outstanding service, very friendly salesman, they aren’t “pushy” salesmen, and I definitely plan to recommend any and everyone to this dealership. More

Best of the Best! If I could more stars to the Finance team of Acura- David and Michael Weathers team, I would! This was the best communication ever when purchasing a If I could more stars to the Finance team of Acura- David and Michael Weathers team, I would! This was the best communication ever when purchasing a car, and in the times of COVID when you here "we will deliver the car" , all you can think is , what if something goes wrong. Let me tell you NOTHING went wrong from the start to finish. Both sides communicated the entire time, and put me in touch with others that helped other things i needed to do with my current cars, and they were also an exceptional team to work with. Acura financing team member was David explained everything in detail to me when it came to payments-etc. and Michael Weathers Team did the rest to make it all happen! Seeing the Acura ILX online, and seeing it in person I can't even tell you just how beautiful it is in person, and in MINT condition!!!! Thank you guys for everything I cannot wait in a few years to work with you again, in the meantime I will be spreading the word of where to get cars! Pick DUVAL ACURA every time! Like Share More

Thank You I am so thankful for the customer service and efficacy that Duval Acura has to get my vehicle back up and running. Very pleased with the visit. The s I am so thankful for the customer service and efficacy that Duval Acura has to get my vehicle back up and running. Very pleased with the visit. The service my car needed was explained clearly. My car was ready in the time stated to me. Khalil is very exceptional. He made sure that he explained fully what needed to be done and how the process will take place. I love this location and would recommend you give it a try. Each department is amazing at what they do, and this is why I continue to return. More

This is my second Acura that I’ve purchased from Duval Acura. The customer service is THE BEST out there! Cain was a pleasure to work with and answered every question I had, and made the car buying proces Acura. The customer service is THE BEST out there! Cain was a pleasure to work with and answered every question I had, and made the car buying process a breeze. He and the whole Duval Acura team have made me a lifetime customer! More

Outstanding Customer Service Cain helped us find the vehicle we wanted and in record time. This was the fastest and no hassle experience in car buying I have ever experienced. N Cain helped us find the vehicle we wanted and in record time. This was the fastest and no hassle experience in car buying I have ever experienced. No pressure and no gimmicks. Cain’s attention to detail on all aspects of the purchase was amazing and spent time with us explaining the electronic technology. Highly recommend working with this team on a purchase. More

Out-of-state transaction handled smoothly and efficiently From the very beginning it was so easy to work with Cain. He was always there for us, and he always responded immediately to my tons of questions. I c From the very beginning it was so easy to work with Cain. He was always there for us, and he always responded immediately to my tons of questions. I can’t say enough about how courteous, polite, thoughtful, conscientious, detail oriented, and efficient Cain was. It was a pleasure to do business, and I would highly recommend both him and the dealership to anyone looking for a car. Thank you so much, and I couldn’t be happier with the purchase. More

Cain and Tim were both fantastic! Easy to work with, didn’t try to push beyond my budget or wishes, and very down to earth. The dealership was clean and comfortable. This is my second Acura from this de didn’t try to push beyond my budget or wishes, and very down to earth. The dealership was clean and comfortable. This is my second Acura from this dealership and it is truly refreshing after checking out Acura if Orange Park and seeing Acura in an entirely different, and unappealing, way! More

My experience with Duval Acura Service Department has been horrible. I purchased a certified MDX in September of 2019. Issues that were noticed have been brought to the attention of the Service Departmen been horrible. I purchased a certified MDX in September of 2019. Issues that were noticed have been brought to the attention of the Service Department Manager. Duval Acura Service Department has attempted and failed to fix one concerns that was present (was repaired at another Acura dealership) and has been unreasonable in addressing another issue that should have been taken care of prior to the sale of my vehicle. After being a Lexus owner for the past 20 years the customer service experience and service at Duval Acura is very disappointing and not customer focused. More