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Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

December 14, 2017

service review by loyal customer Jovie has always delivered excellent customer service to me over the years ..He is always pleasant to work with and I know I can always trust him with More

by loyal customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
Dec 26, 2017 -

Duval Acura responded

We are glad to hear it!

December 14, 2017

MDX Servive Took my MDX in for its first service. The service center staff was very warm, friendly , efficient , and professional. Once the service was complete More

by cb1946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira
Dec 26, 2017 -

Duval Acura responded

We are happy to serve you. Thank you.

December 11, 2017

Service review The service was great. Arick was helpful and knowledgeable and very pleasant to work with. I trust and value his input. I will be back. More

by FLHUSKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Dec 12, 2017 -

Duval Acura responded

We look forward to serving you again!

December 10, 2017

Satisfied Arick is very helpful during our service. He made sure that our RDX will be finished on time. He even gave me discount so I can have my car fix. 👍 More

by Rex17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Dec 12, 2017 -

Duval Acura responded

We are glad. Thank you!

December 09, 2017

Service My service advisor Arick was very helpful and knowledgeable. The dealership was very clean and welcoming.There are complimentary drinks and snacks for More

by Happy wife
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Dec 12, 2017 -

Duval Acura responded

Thanks for the feedback!

December 08, 2017

Above and beyond service I recently purchased a used Acura from another dealership in the area. I needed a new battery and there was some confusion about warranty etc. After More

by LindseyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Shippee
Dec 12, 2017 -

Duval Acura responded

We look forward to seeing you again.

December 05, 2017

Excellent service Duval acura has always given me great service, my service writer is very knowledgeable and treats me right as does all of the staff at acura, that’s p More

by Jerred79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javie, sorry if i spelled his name wrong.
Dec 12, 2017 -

Duval Acura responded

We appreciate that. Thank you.

December 04, 2017

Oil Change and Car Wash As always, I got great service from beginning to end at Duval Acura with Jovie Qunito as my service advisor. Jovie kept me informed of the approximat More

by noeld45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2017 -

Duval Acura responded

We look forward to seeing you on your next visit. Happy holidays!

December 03, 2017

Nice people These people give quality service. I enjoy the price. I would recommend friends and family to this dealership for service. Nice people and servi More

by nathan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kira Richards , Kevin Agustin
Dec 04, 2017 -

Duval Acura responded

Thank you!

December 02, 2017

Always Golden! I experienced the great service and people I've had the pleasure of knowing for many years now. Arick Armenta is like family to me. He is the most p More

by DesignerLady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick Armenta
Dec 04, 2017 -

Duval Acura responded

We are honored. Thank you for your loyalty.

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