Duval Acura

Strut Noise Arick took care of me right away! Love this service department, guys in parts had the parts in stock, done the same day I brought it in. Sean was grea Arick took care of me right away! Love this service department, guys in parts had the parts in stock, done the same day I brought it in. Sean was great in parts, he knows his stuff! More

Outstanding service and personnel I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for ser I had an immediate problem with my car and when I called Acura service I was helped promptly and professionally. I immediately took my car in for service and within a few minutes I was given a loaner car and assured my car would be repaired ASAP. The service manager greeted me and introduced me to the gentleman that took my information for my problems. He called me as soon as my car had been repaired. When I arrived to pick up my car, the young lady who greeted me was friendly and efficient with my car waiting for me. More

Fast and friendly service I’ve been having a reoccurring issue with my car and not quite sure how long it will be there. I am in and out with a loaner car and on my way usuall I’ve been having a reoccurring issue with my car and not quite sure how long it will be there. I am in and out with a loaner car and on my way usually within a few minutes. I will definitely continue my business with Duval Acura. More

First service on car since purchase This is my third Acura owning the 2006 MDX until purchasing the 2016 RDX on June 20th. Your dealership was the only one to "touch" that car for any This is my third Acura owning the 2006 MDX until purchasing the 2016 RDX on June 20th. Your dealership was the only one to "touch" that car for any reason other than collision repair. You were also kind and understanding of my limited knowledge. Thank you for the integrity of the people who serve the public. More

Excellent Car Buying Experience Felt I was a priority, friendly and knowledgeable staff. Great selection of vehicles, clean family oriented facility. Great follow up after purchase. Felt I was a priority, friendly and knowledgeable staff. Great selection of vehicles, clean family oriented facility. Great follow up after purchase. Would buy from them again. More

Resonsive to my needs I worked with Roger Slaven. This is the second car I have purchased at Duval Acura, both working with Roger. Everyone at the dealer was friendly and I worked with Roger Slaven. This is the second car I have purchased at Duval Acura, both working with Roger. Everyone at the dealer was friendly and accommodating. I never felt that I was rushed or being pushed to buy a car. Roger listened to my needs and tried to find a good fit. At the end of the day I am very happy with my new MDX. More

Awesome Service I called in for my 1st Servicing of my new 2017 Acura TLX and requested to speak with Merick Wade, with whom I had worked with in the past in the serv I called in for my 1st Servicing of my new 2017 Acura TLX and requested to speak with Merick Wade, with whom I had worked with in the past in the servicing of the many Acura's that I've owned. Merick passed me on to Jessica Shippee who set up an appointment for me for the very next day. Upon my arrival I was met by Merick and Jessica. They went over what was to be completed in the servicing and inspection my TLX, to include answering all of my questions regarding the proper operation of the vehicle, which I never had taken the time to read about nor asked about when the TLX was delivered to me. Much to my suprise I was promptly provided with a 2018 TLX loaner vehicle, which made it nice to see what up-grades had been incorporated into the 2018 version. Upon returning the loaner the next day, Jessica and Merick went over in detail what had been completed in the servicing. In addition my vehicle had been washed and the interior vacuumed. What more could one ask for? Thanks for the awesome treatment. More

Efficient, friendly, competent Maintenance service was completed within the time frame promised. Staff was friendly and accommodating. No surprises. Everything was professionally ex Maintenance service was completed within the time frame promised. Staff was friendly and accommodating. No surprises. Everything was professionally explained. was very pleased with my interaction with service rep Jovie Quinto. More

New RDX Hector and Joe worked hard to get the model we wanted from another dealership, instead of just sellingus what they had in stock. Good job guys, Lea an Hector and Joe worked hard to get the model we wanted from another dealership, instead of just sellingus what they had in stock. Good job guys, Lea and I are very happy. More

Prompt service and vehicle was delivered on time. One of the reasons I bought my Acura in Jacksonville was because of the reputation of excellent "after the sale service" that Duval Acura enjoys in One of the reasons I bought my Acura in Jacksonville was because of the reputation of excellent "after the sale service" that Duval Acura enjoys in this area. More