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Duval Acura
Jacksonville, FL
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to:
1) As a diverse company, we are committed to serving employees, customers and the community.
2) Delivering exceptional service & value
3) Promoting personal & professional growth
4) Fostering teamwork & associate involvement
5) Demanding the highest ethical standards from ourselves
Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,068 reviews
March 20, 2018
Great Experience!! Everyone at the dealership was awesome to work with, I drove from Tampa, Fl to purchase my auto site unseen and the 2015 Audi S5 surpassed my expectat Everyone at the dealership was awesome to work with, I drove from Tampa, Fl to purchase my auto site unseen and the 2015 Audi S5 surpassed my expectations. Fal, Rafael, and everyone at the store was awesome to work with. I cannot keep the smile off my face with the car and experience I had at the dealership. Would highly recommend Duval Acura to my friends and family. More
by resd001
March 18, 2018
xxxx Jovie back at it again with the excellent service! I don't go anywhere else to get my Acura serviced. Jovie has always been my go to guy for all my Acura needs. I don't trust any other shop in all of I don't go anywhere else to get my Acura serviced. Jovie has always been my go to guy for all my Acura needs. I don't trust any other shop in all of Jacksonville! More
by Jtsx08
Employees Worked With
Jovie Quinto
March 17, 2018
great Kevin Augustin is the best service person that I have ever encountered. He takes care of you with great skill and he is easy to work with. I will alw Kevin Augustin is the best service person that I have ever encountered. He takes care of you with great skill and he is easy to work with. I will always return to Duval Acura because of the fact that Kevin will be taking care of me. I hope to get a new car soon if I can get a good price and Mr. Cramer and I can get together, Thank you JF More
by J Fonda
Employees Worked With
KEVIN AUGUSTIN
March 15, 2018
Great Service Kevin was great to work with! He was attentive, efficient and provided friendly service. I was able to drop off my vehicle and pick it at the time t Kevin was great to work with! He was attentive, efficient and provided friendly service. I was able to drop off my vehicle and pick it at the time they promised. Keep up the great work! More
by marisolrios1
Employees Worked With
March 15, 2018
Service Always receive great service here! Have brought my car here for years and will continue to. I will likely purchase my next vehicle here as well. Always receive great service here! Have brought my car here for years and will continue to. I will likely purchase my next vehicle here as well. More
by gmadlem
Employees Worked With
March 14, 2018
Friendly customer service I was pleased with the service and the quick appointment I was able to obtain. The time estimated was to be an hour and a 1/2 to 2 hours however this I was pleased with the service and the quick appointment I was able to obtain. The time estimated was to be an hour and a 1/2 to 2 hours however this particular time took almost 3 hours. Normally it has not taken this long but I was still pleased with the service of my vehicle. More
by AcuraGirl
Employees Worked With
March 14, 2018
Great service I continue to have excellent service at this dealership and especially appreciate the quick and friendly service. The waiting area is always stocked w I continue to have excellent service at this dealership and especially appreciate the quick and friendly service. The waiting area is always stocked with snacks and drinks for those of us who wait there. More
by ADL10
Employees Worked With
March 14, 2018
It just all went well This is our 3rd vehicle with Duval Acura. Each one has been the same excellent service. I would say, that's why we keep coming back. This is our 3rd vehicle with Duval Acura. Each one has been the same excellent service. I would say, that's why we keep coming back. More
by Thaddeus
Employees Worked With
Chris Cramer
March 14, 2018
Bought car at Duval and live the service center Nothing but positive things to say about dealership. Love my Acura. Service center is very friendly and make sure you understand service needs. Th Nothing but positive things to say about dealership. Love my Acura. Service center is very friendly and make sure you understand service needs. They make service quick at convenient with nice lobby area to work/wait and loaner car when more major service is needed. Very happy!!! More
by Pfe24
February 01, 2018
Great experience and first time working with Duval Acura Overall experience was pain free and fast. Courteous staff and fast service. Free car washes and great coffee. Sales person was knowledgeable and expl Overall experience was pain free and fast. Courteous staff and fast service. Free car washes and great coffee. Sales person was knowledgeable and explained everything. More
by dcritt70
Employees Worked With
Curtis Pillow
