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Duval Acura

Jacksonville, FL

4.7
1,068 Reviews
Since 1986 Duval Acura's mission has been to continuously exceed the expectations of our customers and associates. Our goal is to be the benchmark for excellence in every aspect of our business. Duval Acura is dedicated to: 1) As a diverse company, we are committed to serving employees, customers and the community. 2) Delivering exceptional service & value 3) Promoting personal & professional growth 4) Fostering teamwork & associate involvement 5) Demanding the highest ethical standards from ourselves Our commitment to this mission makes Duval Acura a place where people want to work and do business.
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11225 Atlantic Blvd

Jacksonville, FL

32225

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Showing 1,068 reviews

May 11, 2018

No time wait I came in to get an oil change without scheduling the appointment. Kevin got me signed in quick; and within that hour my oil change was completed. More

by Sful86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Duval Acura responded

That's great. Thank you!

May 09, 2018

Great sales experience!! Roger was very professional and friendly. He was prompt and showed value of our time and business. I would highly recommend him and Duval Acura More

by buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Slavens, Tim Walker
May 22, 2018 -

Duval Acura responded

We thank you and appreciate the recommendation.

May 07, 2018

Car Inspection Report for Acura 2001 3.2TL Wanted to have a inspection by the Acura Service. Got the required feedback and review. Gor exactly what I was looking for. Great Service. Great peop More

by AcuraCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
May 08, 2018 -

Duval Acura responded

Thank you!

May 07, 2018

Great Experience Hassle free car buying experience. David and Chris went above and beyond to get exactly what I wanted. I never felt pressured or stressed out. I left More

by Felix R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Chris, and Sergei.
May 08, 2018 -

Duval Acura responded

You have made our day. We are so glad to hear this. Thank you!

May 05, 2018

Regular maintenance. Kevin was on top of his game. He recognized me when I walked in and let me know he would be right with me. He professionally completed his interacti More

by Notnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin A
May 08, 2018 -

Duval Acura responded

That's wonderful. Thanks for the feedback. It was a pleasure to be able to serve you.

May 02, 2018

Excellent service My car is 11 years old and only in the last 2 years I had some major repairs performed at this dealer like broken bearings and power steering. Repairs More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovie Quinto
May 04, 2018 -

Duval Acura responded

We are glad we could be of service.

May 01, 2018

Great customer service I was met with a warm and friendly staff from start to finish, service, sales, finance...everybody went the extra step to make me feel at home. John P More

by c.gallagher880
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peavy
May 04, 2018 -

Duval Acura responded

Thank you !

April 25, 2018

Duval Acura is the best! Duval Acura provides Excellent service and they have very friendly staff. I live close to Acura of Orange Park but drive twenty plus miles to Duval Ac More

by shawk001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil
May 04, 2018 -

Duval Acura responded

We appreciate your loyalty and look forward to seeing you on your next visit.

April 25, 2018

Great buying expierence Tim is the best !!! Made purchasing the vechicle very simple and hassle free. Would definitely come back and purchase another car in the future with t More

by Ambermarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim and Hector
May 04, 2018 -

Duval Acura responded

We are honored. Thank you.

April 23, 2018

Excellent service Very professional staff and excellent service. They promised my car to be finished in 1 1/2 hours and they did not disappoint. I highly recommend More

by EMan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arick
Apr 23, 2018 -

Duval Acura responded

It was a pleasure to serve you. Thank you.

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