Duval Acura

Duval Acura This is my 3rd purchase from an Acura dealership. I took the best decision ever and I didn’t cross the buckmam bridge this time. This is the best expe This is my 3rd purchase from an Acura dealership. I took the best decision ever and I didn’t cross the buckmam bridge this time. This is the best experience I ever had. Chris Cramer exceded my expectations. He was nice and the whole process went fast. The whole crew was nice and friendly, but Cramer was the best. I definitely recommend this dealership because they give you the service and attention customers deserve. Thank you so much! More

Dealer rating We have been ( My daughter and I ) Duval Acura Customers for 19Yrs. We have purchased 7 cars and have received excellent service. We both just purchas We have been ( My daughter and I ) Duval Acura Customers for 19Yrs. We have purchased 7 cars and have received excellent service. We both just purchased 2018 models, a TLX and a RL. Great cars .But a car is only as good as the service. and Duval has been excellent , I do miss Eddie, but Javia has been great. Keep up the good work. More

Duval Acura: Great Service Team! I have purchased two vehicles from and had all routine maintenance performed on those vehicles at Duval Acura for past 10+ years. The Service Dept Tea I have purchased two vehicles from and had all routine maintenance performed on those vehicles at Duval Acura for past 10+ years. The Service Dept Team always takes excellent care of myself and my 2015 RDX. My service advisor, Jovie Quinto, is a great guy and is very knowledgeable. He makes scheduling easy and does an excellent job explaining the details each time I’m in. Having an Acura loaner car while my RDX is in the shop is a huge bonus for me, as I am on the road frequently, and Jovie makes that process very smooth. Merrick Wade is the service manager. He also is a great guy and was my service advisor for many years before taking the manager role. Merrick always stops by to say hello when I’m in and asks if there’s anything else I need. I’ve also come to know many of the other service staff over the years and they’re all friendly and attentive. The service dept at Duval Acura cares about your satisfaction and has always treated me fairly. I’ve been very satisfied with Duval Acura and would highly recommend their service dept! More

Great service!! Always great service at Duval Acura. Jovie was very helpful. He kept me up to date on the status of my vehicle at all times. I know I can always count Always great service at Duval Acura. Jovie was very helpful. He kept me up to date on the status of my vehicle at all times. I know I can always count on Acura's exceptional service. More

Great service Arick is the best service tech, explained everything to me, very professional.He went above and beyond in explaining what needed to be done before an Arick is the best service tech, explained everything to me, very professional.He went above and beyond in explaining what needed to be done before and after the repairs. More

Cordial salesman, good product, smooth purchase procedures, Strongest feature was very cordial and helpful sales person (Cain) with no pressure or cute sales pitches; plus excellent follow-up regarding exchange Strongest feature was very cordial and helpful sales person (Cain) with no pressure or cute sales pitches; plus excellent follow-up regarding exchange of required information from my distant location in St. Augustine More

Excellent! Arick Armenta service and Professionalism was excellent! Work performed as promised and on time. Would definitely recommend Duval Acura to my friend Arick Armenta service and Professionalism was excellent! Work performed as promised and on time. Would definitely recommend Duval Acura to my friends. Will be back. More

Great Service The service was efficient. I picked up a loaner car and the entire process from dropping off my car etc. was very professional. When I returned to pic The service was efficient. I picked up a loaner car and the entire process from dropping off my car etc. was very professional. When I returned to pick up my car everything was great. More

Great Experience My experience at Duval Acura was great! Mr. Castaneda was extremely thorough and a pleasure to work with. He was friendly and very knowledgeable. I My experience at Duval Acura was great! Mr. Castaneda was extremely thorough and a pleasure to work with. He was friendly and very knowledgeable. I would/will highly recommend him! More

Painless I was greeted by Khalil at my appointment time. He went over the planned maintenance service and pricing. They had a loaner ready for me by the time I was greeted by Khalil at my appointment time. He went over the planned maintenance service and pricing. They had a loaner ready for me by the time we wrapped up our business. Car was ready the next day on time. Check out was easy and the car was clean when I got it back. More