
Duval Acura
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Duval Acura Very knowledgeable staff. They make you feel like you are their #1 concern. Loved the customer waiting area. They serve coffee, tea, water, sodas and Very knowledgeable staff. They make you feel like you are their #1 concern. Loved the customer waiting area. They serve coffee, tea, water, sodas and snacks. My car was ready on time and the price was as stated. I love being able to obtain a loaner car even though it is a bit tempting to upgrade. More
Accommodating Experience Though it was a service visit, Acura sales person Anthony Lewis always takes the time to say hello when he sees me. there. It's good to work with the Though it was a service visit, Acura sales person Anthony Lewis always takes the time to say hello when he sees me. there. It's good to work with the same/similar staff when I visit. Good retention factor. More
Great customer service I arrived as scheduled for my appt and was greeted promptly. My car was ready at the agreed upon time and the cost was as indicated. I have done busin I arrived as scheduled for my appt and was greeted promptly. My car was ready at the agreed upon time and the cost was as indicated. I have done business with Acura for almost 30 years and had service managed by Khalil Mercado for a large part of that time. He is most knowledgeable and professional in all of our dealings. I would highly recommend him as your primary contact person as well as Duval Acura More
Very easy buying experience. Worked with Cain Pierce over the course of a couple weeks. Received excellent follow-up on all of my request regarding the 2015 certified ILX I was co Worked with Cain Pierce over the course of a couple weeks. Received excellent follow-up on all of my request regarding the 2015 certified ILX I was considering. No pressure and reasonable negotiating for my trade in and final out the door price. I would recommend anyone looking for their next vehicle to go to Duval Acura and work with Cain to get a great deal. More
Fantastic service Hampton and Anthony were fantastic to deal and the price no haggle dealings was great. Khalil in service is dynamic, extremely knowledgeable, professi Hampton and Anthony were fantastic to deal and the price no haggle dealings was great. Khalil in service is dynamic, extremely knowledgeable, professional, trustworthy and a true pleaseure to deal with. More
A-1 Service The service at Duval Acura was quick, I was in and out in about an hour and a half. Comfortable waiting area with coffee and snacks. The service at Duval Acura was quick, I was in and out in about an hour and a half. Comfortable waiting area with coffee and snacks. More
Excellent experience Kevin is the best he always provide great information I always feel comfortable leaving my car with Acura Work with Kira for the first time and she d Kevin is the best he always provide great information I always feel comfortable leaving my car with Acura Work with Kira for the first time and she did a very good job More
Professional and Courteous I have always been pleased with the level of service given on my Acura. From purchasing to service, I have not had any problems getting the informati I have always been pleased with the level of service given on my Acura. From purchasing to service, I have not had any problems getting the information or repairs needed. Thank you. More
Good Experience on Timing Belt I recently changed the time belt @Duval Acura. I worked with Arick, it is really great experience. He went through the necessary just needed. Helped s I recently changed the time belt @Duval Acura. I worked with Arick, it is really great experience. He went through the necessary just needed. Helped save some money. More
Professional Excellent service and vehicle repair was completed on a timely manner and Jovie contacted me to inform me of the issues and the steps needed to correc Excellent service and vehicle repair was completed on a timely manner and Jovie contacted me to inform me of the issues and the steps needed to correct the problem. More